We maintain and develop relations between the UK and South Africa. The British High Commission in Pretoria provides services to British nationals living in and visiting South Africa, Lesotho and Swaziland.

You can access UK government services while in South Africa.

Urgent assistance

If you’re in South Africa and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +27 12 421 7500. If you’re in the UK and worried about a British national in South Africa, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British High Commission Pretoria.

Other consular services

Notarial and documentary services

For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in South Africa.

We offer a limited range of documentary services. See the list of documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in South Africa.

We also provide services in Cape Town.

Our people

Nigel  Casey  MVO

Nigel Casey MVO

British High Commissioner to South Africa

  • Peter Boxer

    Chargé d'Affaires British High Commission South Africa

Contact us

British High Commission, Pretoria

British High Commission
255 Hill Street
Arcadia

Pretoria
Gauteng
0002
South Africa

Contact us:
www.gov.uk/guidance/consular-enquiries-for-south-africa

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