The British High Commission in South Africa maintains and develops relations between the UK and South Africa.
Find out more on our UK and South Africa news page.
We provide services to British nationals living in and visiting South Africa, Eswatini and Lesotho. You can access UK government services while in South Africa.
Due to coronavirus (COVID-19) and current state of emergency, the consular section is only able to see customers by appointment.
If you’re travelling in South Africa, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in South Africa during coronavirus.
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in South Africa, Eswatini or Lesotho and you need advice which is not covered by reading our travel advice then you can contact us online
If you’re in South Africa, Eswatini or Lesotho and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +27 12 421 7500.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in South Africa.
We offer a limited range of documentary services. See the list of documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in South Africa.
British High Commission, Pretoria
British High Commission
255 Hill Street
24/7 Telephone - General and consular enquiries +27 12 421 7500
Telephone - Passport enquiries +44 (0) 300 222 0000
Visa enquiries from within South Africa - Monday to Friday, 24 hours. Calls cost £1.37 per minute on top of your standard network charges. Telephone: 00 44 203 481 1736
Access to the consular section is by appointment only.
Use our contact form for online enquiries: