The British High Commission in Kenya maintains and develops relations between the UK and Kenya.

Find out more on our UK and Kenya news page. We provide services to British nationals living in and visiting Kenya. You can access UK government services while in Kenya.

Urgent assistance

If you’re in Kenya and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +254 (0)20 287 3000 or +254 (0)20 2844 000. If you’re in the UK and worried about a British national in Kenya, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British High Commission Nairobi.

Other consular services

Notarial and documentary services

For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in Kenya.

We offer a limited range of documentary services, including administering oaths for UK Visa and Immigration nationality applications, letter of no objection for those adopting from overseas, and making a search in the naturalisation, registration or renunciation records held by a consular officer. See the list of documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kenya.

Our people

Nic Hailey

Nic Hailey

British High Commissioner to Kenya

Contact us

British High Commission Nairobi

Upper Hill Road
P.O. Box 30465-00100, Nairobi


Opening Hours : Monday to Thursday: 7am to 4pm and Friday 7am to 1pm

For enquiries that are not about consular issues, email:

Appointment hours:
Monday to Thursday: 8:00am to 12noon (local time)

For Visa Enquiries

For Passport enquiries
Email correspondence should be submitted via the online enquiry form at the following web address:

Access and opening times