The British High Commission in Kenya maintains and develops relations between the UK and Kenya.

Find out more on our UK and Kenya news page. We provide services to British nationals living in and visiting Kenya. You can access UK government services while in Kenya.

Urgent assistance

If you’re travelling in Kenya, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in Kenya during coronavirus.

See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.

If you’re in Kenya and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Kenya and you need urgent help (for example you’ve been attacked, arrested or someone has died), call +254 (0) 20 2873000 or +254 (0) 20 2844000. If you’re in the UK and are worried about a British national in Kenya, call +44 (0) 20 70081500. Consular assistance is available 24/7. When calling please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to a consular officer.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in Kenya.

We offer a limited range of documentary services, including administering oaths for UK Visa and Immigration nationality applications, letter of no objection for those adopting from overseas, and making a search in the naturalisation, registration or renunciation records held by a consular officer. See the list of documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kenya.

We accept payment by Master/Visa Card, which will be deducted in GBP on the day of the appointment. As card payments are quicker, efficient, and more secure, with immediate effect we no longer accept cash payments.

Development work in Kenya

Kenya is one of the fastest-growing economies in the region and has a reputation for pioneering innovative business ideas in financial services, telecoms, digital and renewable energy. Kenya’s success in these areas has had a significant impact on the lives of millions of people across the region.

Find out more in the country profile for Kenya.

Our people

Jane Marriott OBE

British High Commissioner to Kenya

Contact us

British High Commission Nairobi

Upper Hill Road
P.O. Box 30465-00100, Nairobi

Nairobi
Kenya

If you’re in Kenya and you need urgent help (for example you’ve been attacked, arrested or someone has died), call +254 (0) 20 2873000 or +254 (0) 20 2844000. If you're in the UK and are worried about a British national in Kenya, call +44 (0) 20 70081500. Consular assistance is available 24/7. When calling please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to a consular officer.

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-nairobi

For Passport enquiries
Email correspondence should be submitted via the online enquiry form at the following web address: www.gov.uk/passport-advice-line

For Visa Enquiries
Contact: https://www.gov.uk/contact-ukvi-inside-outside-uk

For general enquiries,
Contact: Nairobi.Enquiries@fcdo.gov.uk

Access and opening times