The British High Commission in Kenya maintains and develops relations between the UK and Kenya.
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in Kenya and you need advice which is not covered by reading our travel advice then you can contact us online.
If you’re in Kenya and you need urgent help (for example you’ve been attacked, arrested or someone has died), call +254 (0) 20 2873000 or +254 (0) 20 2844000. If you’re in the UK and are worried about a British national in Kenya, call +44 (0) 20 70081500. Consular assistance is available 24/7. When calling please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to a consular officer.
Get an emergency travel document
Apply online for an emergency travel document If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in Kenya.
We offer a limited range of documentary services, including administering oaths for UK Visa and Immigration nationality applications, letter of no objection for those adopting from overseas, and making a search in the naturalisation, registration or renunciation records held by a consular officer. See the list of documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in Kenya.
We accept payment by Master/Visa Card, which will be deducted in GBP on the day of the appointment. As card payments are quicker, efficient, and more secure, with immediate effect we no longer accept cash payments.
Development work in Kenya
Kenya is one of the fastest-growing economies in the region and has a reputation for pioneering innovative business ideas in financial services, telecoms, digital and renewable energy. Kenya’s success in these areas has had a significant impact on the lives of millions of people across the region.
Find out more in the country profile for Kenya.
British High Commission Nairobi
Upper Hill Road
P.O. Box 30465-00100, Nairobi
Telephone +254 (0) 20 287 3000 / +254 (0) 20 2844 000
If you’re in Kenya and you need urgent help (for example you’ve been attacked, arrested or someone has died), call +254 (0) 20 2873000 or +254 (0) 20 2844000. If you're in the UK and are worried about a British national in Kenya, call +44 (0) 20 70081500. Consular assistance is available 24/7. When calling please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to a consular officer.
Use our contact form for consular enquiries:
For Passport enquiries
Email correspondence should be submitted via the online enquiry form at the following web address: www.gov.uk/passport-advice-line
For Visa Enquiries
For general enquiries,