British Embassy Nur-Sultan
The British Embassy in Nur-Sultan (formerly Astana) maintains and develops relations between the UK and Kazakhstan.
Find out more on our Kazakhstan and the UK news page
We provide services to British nationals living in and visiting Kazakhstan.
You can access UK government services while in Kazakhstan.
Urgent assistance
If you’re travelling in Kazakhstan, see our Kazakhstan Travel Advice about coronavirus (COVID-19).
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in Kazakhstan and you need advice which is not covered by reading our travel advice then you can contact us online.
If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200 / +44 1908 51 6666.
Get an emergency travel document
You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.
Apply online for an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document, witness a signature. See the full list of notarial and documentary services we provide.
Consular fees
We charge fees for some of our services. See the full list of consular fees in Kazakhstan.
Our people
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Jonathan Layfield
Deputy Head of Mission, Kazakhstan
Contact us
British Embassy Nur-Sultan
Renco Building, 6 Floor
Nur-Sultan
010000
Kazakhstan
Contact form
https://www.gov.uk/con...
Telephone
+7 (7172) 556200 / +44 1908 51 6666
Fax
+7 (7172) 556211
For consular enquiries, use the contact form.
For non consular enquiries, email ukinkz@fcdo.gov.uk.
Consular assistance is available 24/7 by phone or online, including for making an appointment if one is necessary. Face-to-face services are available by appointment only.
Visa enquiries: https://www.gov.uk/contact-ukvi-inside-outside-uk
Defence Section
Renco Building, 6 Floor
Nur-Sultan
010000
Kazakhstan
Telephone
+7 7172 556 200
Fax
+7 7172 556 225
Department for International Trade in Atyrau
Office 2101, River Palace
Atyrau
060011
Kazakhstan
Telephone
+7 (7122) 271748
Fax
+7 (7122) 271752
Corporate information