British Ambassador to Kazakhstan
The British Embassy in Astana maintains and develops relations between the UK and Kazakhstan.
Find out more on our Kazakhstan the UK news page
We provide services to British nationals living in and visiting Kazakhstan.
If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200. If you’re in the UK and worried about a British national in Kazakhstan, call 20 7008 1500.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you’re due to travel in the next 24 hours, contact us as soon as possible.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Astana.
Other consular services
Notarial and documentary services
We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document, witness a signature. See the full list of notarial and documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in Kazakhstan.
Deputy Head of Mission, British Embassy Astana
Department for International Trade in Atyrau
Aiteke bi 55
Office 2101, River Palace
Telephone +7 (7122) 271748
Fax +7 (7122) 271752