The British Embassy in Astana maintains and develops relations between the UK and Kazakhstan.

Find out more on our Kazakhstan the UK news page

We provide services to British nationals living in and visiting Kazakhstan.

You can access UK government services while in Kazakhstan.

Urgent assistance

If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200. If you’re in the UK and worried about a British national in Kazakhstan, call 20 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you’re due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Astana.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document, witness a signature. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kazakhstan.

Our people

Dr  Carolyn  Browne

Dr Carolyn Browne

British Ambassador to Kazakhstan

Contact us

British Embassy Astana

62 Kosmonavtov Str.
Renco Building, 6 Floor

Astana
010000
Kazakhstan

Consular enquiries - astana.consular@fco.gov.uk

Access and opening times

Defence Section

62 Kosmonavtov Str.
Renco Building, 6 Floor

Astana
010000
Kazakhstan

Access and opening times

Department for International Trade in Atyrau

Aiteke bi 55
Office 2101, River Palace

Atyrau
060011
Kazakhstan

Access and opening times

Corporate information