We maintain and develop relations between the UK and Kazakhstan. The British Embassy in Astana provides services to British nationals living in and visiting Kazakhstan.

Our work covers a range of issues including good governance and human rights, the investment climate, regional and international security and stability.

You can access UK government services while in Kazakhstan.

Urgent assistance

If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200. If you’re in the UK and worried about a British national in Kazakhstan, call 20 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you’re due to travel in the next 24 hours, contact us as soon as possible.

You must bring your travel details for all applications. If your passport has been stolen you will need a police report before an ETD can be issued. You can make a police report at the nearest local police office.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Astana.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document, witness a signature. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kazakhstan.

Our people

Dr  Carolyn  Browne

Dr Carolyn Browne

British Ambassador to Kazakhstan

Contact us

British Embassy Astana

62 Kosmonavtov Str.
Renco Building, 6 Floor

Astana
010000
Kazakhstan

Consular enquiries - astana.consular@fco.gov.uk

Access and opening times

Defence Section

62 Kosmonavtov Str.
Renco Building, 6 Floor

Astana
010000
Kazakhstan

Access and opening times

Department for International Trade in Atyrau

Aiteke bi 55
Office 2101, River Palace

Atyrau
060011
Kazakhstan

Access and opening times

Corporate information