The British Embassy in Mexico City maintains and develops relations between the UK and Mexico.

Our staff are currently working remotely due to coronavirus (COVID-19), however we are available 24/7. Phone +52 (55) 1670 3200 (option 4) for 24/7 help with an emergency involving a British person. If you are need of urgent assistance, please stay on the line and select the option ‘calling about an emergency involving a British national’ to speak to an officer.

Find out more on our UK and Mexico news page.

We provide services to British nationals living in and visiting Mexico.

You can access UK government services while in Mexico.

Visitors to British Embassy Mexico

The British Embassy in Mexico is closed to visitors due to the pandemic of coronavirus (COVID-19) in the Mexico Access to the Consular Section is by appointment only.

Urgent assistance

If you’re travelling in Mexico, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in Mexico during coronavirus.

See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.

If you’re in Mexico and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Mexico and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call (0052) 55 1670 3200.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

In order to guarantee the health and safety of both customers and staff, we will not be offering notarial and documentary services, as a result of the ever-changing developments of coronavirus (COVID-19) in Mexico.

If you think you have an urgent need for a notarial service, please contact us.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Mexico.

We also provide services in Cancun.

Our people

Corin Robertson

British Ambassador to Mexico

Contact us

British Embassy Mexico City

Address for all correspondence:
British Embassy
Río Lerma, No. 71,
Col. Cuauhtémoc, CP. 06500

Mexico City
Mexico

For all consular enquiries, please use the following contact form:
www.gov.uk/contact-consulate-mexico-city
Para notificaciones consulares de autoridades Mexicanas: consular.mx@fco.gov.uk
For enquiries that are not about consular issues, email: ukinmexico@fco.gov.uk

Phone +52 (55) 1670 3200 (option 4) for help with an emergency involving a British person

Embassy Hours (CST):
Monday to Thursday 8:00-16:30 hrs. Friday 8:00-14:00 hrs.
Embassy Hours (GMT): Monday to Thursday 14:00-22:30 hrs. Friday 14:00-20:00 hrs.
Consulate Hours (CST): Phone +52 (55) 1670 3200 (option 4) for 24/7 help with an emergency involving a British person.

Access and opening times