The British Embassy in Mexico City maintains and develops relations between the UK and Mexico.
Our staff are currently working remotely due to coronavirus (COVID-19), however we are available 24/7. Phone +52 (55) 1670 3200 (option 4) for 24/7 help with an emergency involving a British person. If you are need of urgent assistance, please stay on the line and select the option ‘calling about an emergency involving a British national’ to speak to an officer.
Find out more on our UK and Mexico news page.
We provide services to British nationals living in and visiting Mexico.
Visitors to British Embassy Mexico
The British Embassy in Mexico is closed to visitors due to the pandemic of coronavirus (COVID-19) in the Mexico Access to the Consular Section is by appointment only.
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in Mexico and you need advice which is not covered by reading our travel advice then you can contact us online.
If you’re in Mexico and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call (0052) 55 1670 3200.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
In order to guarantee the health and safety of both customers and staff, we will not be offering notarial and documentary services, as a result of the ever-changing developments of coronavirus (COVID-19) in Mexico.
If you think you have an urgent need for a notarial service, please contact us.
We charge fees for some of our services. See the full list of consular fees in Mexico.
We also provide services in Cancun.
British Embassy Mexico City
Address for all correspondence:
Río Lerma, No. 71,
Col. Cuauhtémoc, CP. 06500
Switchboard +52 (55) 1670 3200
For all consular enquiries, please use the following contact form:
Para notificaciones consulares de autoridades Mexicanas: email@example.com
For enquiries that are not about consular issues, email: firstname.lastname@example.org
Phone +52 (55) 1670 3200 (option 4) for help with an emergency involving a British person
Embassy Hours (CST):
Monday to Thursday 8:00-16:30 hrs. Friday 8:00-14:00 hrs.
Embassy Hours (GMT): Monday to Thursday 14:00-22:30 hrs. Friday 14:00-20:00 hrs.
Consulate Hours (CST): Phone +52 (55) 1670 3200 (option 4) for 24/7 help with an emergency involving a British person.