The British Consulate-General in Cape Town represents the UK government in South Africa.

Find out more on our UK and South Africa news page.. We provide services to British nationals living in and visiting South Africa. You can access UK government services while in South Africa.

Urgent assistance

If you’re in Cape Town and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +27 21 405 2400. If you’re in the UK and worried about a British national in South Africa, call 020 7008 1500. We are experiencing technical issues with our telephone line. If you cannot reach us on our usual number, please call the British High Commission Pretoria on +27 12 421 7500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Consulate-General Cape Town.

Other consular services

Notarial and documentary services

For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in South Africa.

We offer a limited range of documentary services. See the list of documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in South Africa.

We also provide services in Pretoria.

Our people

Contact us

British Consulate General Cape Town

15th Floor, Norton Rose House, 8 Riebeek Street

Cape Town
Western Cape
South Africa

Access and opening times

Corporate information