The British Consulate-General in Cape Town represents the UK government in South Africa.
Find out more on our UK and South Africa news page..
We provide services to British nationals living in and visiting South Africa. You can access UK government services while in South Africa.
The consulate is only able to see customers by appointment.
If you’re travelling in South Africa, read our South Africa travel advice.
Public access to the Consulate is by appointment only. See below options for contacting us online or by phone if you need our help.
If you’re travelling in South Africa, Eswatini or Lesotho you need advice which is not covered by reading our travel advice then you can contact us online.
If you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +27 (0) 21 405 2400. If you’re in the UK and worried about a British person in South Africa, call 020 7008 5000 (24/7, 365 days a year).
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen.
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in South Africa.
We offer a limited range of documentary services. See the list of documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in South Africa.
We also provide services in Pretoria.
Development work in South Africa
Our relationship with South Africa has now transitioned to a development partnership model built around mutually agreed priorities. This engagement is led by the Development Partnerships Unit based in the British High Commission, Pretoria. It is supported by a partnerships programme which works with South African institutions to strengthen their development role in Africa, in areas including tax capacity building, tackling climate change and service delivery monitoring.