The British Consulate-General in Cape Town represents the UK government in South Africa.
Due to coronavirus (COVID-19) and current state of emergency, the consulate is only able to see customers by appointment.
If you’re travelling in South Africa, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in South Africa during coronavirus.
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in Cape Town and you need advice which is not covered by reading our travel advice then you can contact us online.
If you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +27 12 421 7500.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in South Africa.
We offer a limited range of documentary services. See the list of documentary services we provide.
We charge fees for some of our services. See the full list of consular fees in South Africa.
We also provide services in Pretoria.
Development work in South Africa
Our relationship with South Africa has now transitioned to a development partnership model built around mutually agreed priorities. This engagement is led by the Development Partnerships Unit based in the British High Commission, Pretoria. It is supported by a partnerships programme which works with South African institutions to strengthen their development role in Africa, in areas including tax capacity building, tackling climate change and service delivery monitoring.
British Consulate General Cape Town
15th Floor, Norton Rose House, 8 Riebeek Street
24/7 Telephone - general and consular enquiries +27 12 421 7500
Access to the consular section is by appointment only.
Use our contact form for online enquiries: