Rail ticketing and fares

Smart ticketing, rail fares, ticketing reviews, regulations and standards.

Guidance and regulation

  1. London Midland ticket office opening hours decision
  2. Railway ticket office: rules for changing opening hours
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Research and statistics

  1. Passenger rail usage, April to June 2018: passenger, journeys and revenue
  2. Rail delays and compensation 2018
  3. Passenger rail usage, January to March 2018: passenger, journeys and revenue
  4. Review of the action plan for information on rail fares and ticketing
  5. Rail fares index: January 2017
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Policy papers and consultations

  1. Future of mobility call for evidence
  2. Retail market review: emerging findings
  3. Rail retail information: code of practice
  4. Rail ticket selling practices: retail market review
  5. Action plan for information on rail fares and ticketing
See more policy papers and consultations in this topic