Closed consultation

Rail retail information: code of practice

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Consultation on the development of a code of practice to provide clear and concise railway ticket information to passengers.

This consultation was held on another website.

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Consultation description

Code of practice consultation on providing railway ticket information to ensure that ticket retailers give passengers a clear understanding of what level of service they can expect from rail services.

This follows the Department for Transport’s Rail fares and ticketing: next steps report where the Office of Rail Regulation agreed to develop the code of practice.

Published 26 September 2014