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  1. Service manual
  2. Technology

Technology strategy for services

Choosing your technology and approach.

Building your service: the frontend

Device and browser requirements, progressive enhancement, HTTPS.

Testing your service

Quality assurance, performance testing, vulnerability and penetration testing, exploratory testing.

Managing a live service

Uptime, availability, monitoring.

Integrating with external software and data

Open standards, moving away from legacy systems, using APIs.

Hosting your service

Suppliers and domain names.