Contact the Service Manual team if you have feedback, questions or suggestions.


Design community

The design community exists to:

  • make sure that government services are designed to meet user needs
  • create and support a peer group of designers across government
  • collaboratively create and improve design patterns and best practice
  • build and support the practice of design in government
  • share and develop design knowledge and skills across government
  • discuss and challenge the way government designs services

Who the community is for

You might be interested in this community if you work on government services in any of these roles:

  • interaction designer
  • graphic designer
  • service designer
  • content designer
  • product analyst

Watch a video to learn more about the UK government design community.

Getting involved

If you’re interested in discussing design issues, you can:

If you cannot access any of these discussion spaces, email for help.

User-centred design training, events and meetups

The user-centred design communities run user-centred design training, events and meetups to help support research and design practitioners across government.

The team is also responsible for Services Week, a nationwide, cross-government event that looks at how we can work together to deliver end-to-end, user-focused services.

Community resources

You may find these resources useful:

You should also read the:

Some blog posts worth reading:

You may also be interested in the following communities:

Last update:

Added links to several new course dates

  1. Added link to training now open for registration: user research in government: a basic introduction (London).

  2. Guidance first published