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Find a BFPO number, send mail to and from British forces personnel and their families

• Overview

  You can use the British Forces Post Office (BFPO) to send a letter or…

• Find a BFPO number

  You can only use the enduring families free mail service to send things to…

• How to address BFPO mail

  You must: use a printed address label or write the address clearly in…

• Customs forms

  You must fill in a customs form when you send a parcel abroad. You can…

• Cost, size and weight

  The cost of using British Forces Post Office (BFPO) depends on the size…

• Online shopping

  Not all UK online retailers are able to send things to a BFPO address.…

• What you cannot send

  You cannot send some items in BFPO mail. If you send banned items your…

• Use the enduring families free mail service

  You can send letters (also known as ‘blueys’) and parcels for free to…

• If your post is lost, damaged or delayed

  You may be able to claim compensation if your post: does not arrive within…

VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.

• VAT and duties

  VAT is a tax you pay on most goods and services. % of VAT What the rate…

• Where you see VAT

  In shops Any VAT due is already included in the price of something you buy…

• VAT on energy-saving products

  You’ll pay a rate of either 5% or 0% VAT when certain energy-saving…

• VAT on mobility aids

  If you’re over 60, you pay a reduced rate of VAT (5%) on certain mobility…

• Tax-free shopping

  You can only buy tax-free goods from shops: in Great Britain (England,…

• Alcohol and tobacco duties

  Tobacco Duty is included in the price you pay for cigarettes, cigars and…

• Fuel Duty

  Fuel Duty is included in the price you pay for petrol, diesel and other…

• Air Passenger Duty

  Airlines pay Air Passenger Duty (APD) for every passenger who flies from…

• Insurance Premium Tax

  Insurance Premium Tax (IPT) is usually included in the price you pay for…

This collection of essays, written by distinguished writers, journalists and thinkers, explores the intricate balance between protecting freedom of speech, upholding the rule of law and combating extremism.

• Updated: 18 August 2025

Types of school and how they're run - community schools, academies, free schools, faith schools, state boarding schools.

What you can do if your goods or vehicle are seized by Border Force or HM Revenue and Customs - get your things back or disagree with a customs seizure

Find out what support is available to help with the cost of living: income and disability benefits, bills and allowances, childcare, housing and travel.

How VAT works, what VAT is charged on, VAT thresholds and VAT schemes.

Apply for a refugee integration loan if you're over 18 and you're either a refugee, you've been given humanitarian protection or you're the dependant of a refugee or someone who's been given humanitarian protection - what you'll get, how you're...

What company benefits you pay tax on - including company cars, low-interest loans and accommodation, and what company benefits are tax-free, such as childcare

Support the campaign by downloading free materials in the campaign toolkit and sharing them with others.

• Updated: 6 March 2023