You can only use the enduring families free mail service to send things to some places. Germany BFPO locations Free mail service - no Weight - up to 20kg at a Post Office, up to 30kg for online orders Size at a Post Office - depends on the cost, size and weight Size for online orders - length, depth and width must add up to less than 2 metres, a single side must not be more than 1 metre 5cm Location BFPO number Postcode Sennelager 16 BF1 0AB Mönchengladbach 19 BF1 0AE Wulfen 44 BF1 0AR Goch Wessel 46 BF1 0AT Ramstein 109 BF1 0DL Isolated detachments 105 BF1 0AX Isolated detachments box numbers Location Box number ATC Oberstdorf 589 HQ DEO Army, Strasberg 2002 NATO School, Oberammergau 2003 Army EO, Oldenburg 2004 BEO, Berlin 2005 RAF EO, Jever 2007 NATO AB, Geilenkirchen 2008 RAF RRC, Bavaria 2009 NETMA/BCG/BSSO, Munich 2010 BLO, Koln 2011 RAF EO, Rostock Laage 2012 OCCAR/COBRA 2014 BLO, Pionierschule 2016 BLO, Leipzig 2017 RAF EO, Wurnstorf 2019 GE AF Staff College, Hamburg 2020 Naval OC 2021 RN EO, Flensberg 2022 AFRICOM, Stuttgart 2024 EUCOM, Stuttgart 2025 RAF LO, Diepholz 2026 RAF MEA, Manching 2028 UK Team IWSSC 2029 RN EO, Eckernförde 2030 BE Berlin (Defence Section) 2031 RN LO GNHQ 2033 1 GNC NSE, Munster 2034 JSEC, Ulm 2035 2 US Regt, Vilseck, Ulm 2037 USAREUR-AF CIG, Wiesbaden 2038 Fd Army - LNO - USAREUR, Clay Kaserne, Wiesbaden 2039 DE&S BLO, Koblenz 2040 UK SratCom Liaison Officer Cyber and Info, Bonn 2041 UK BFPO locations Free mail service - no Weight - up to 20kg at a Post Office, up to 30kg for online orders Size at a Post Office - depends on the cost, size and weight Size for online orders - length, depth and width must add up to less than 2 metres, a single side must not be more than 1 metre 5cm Location BFPO number Postcode Lisburn 801 BF1 1AA Ballykinler 805 BF1 1AD Holywood 806 BF1 1AE Aldergrove 808 BF1 1AG Northolt 900 BF1 1AJ Rest of Europe BFPO locations Free mail service - no Weight - up to 20kg at a Post Office, up to 30kg for online orders Size at a Post Office - depends on the cost, size and weight Size for online orders - length, depth and width must add up to less than 2 metres, a single side must not be more than 1 metre 5cm Location BFPO number Postcode Country Lisbon 6 BF1 2AA Portugal Naples 8 BF1 2AB Italy Casteau 26 BF1 2AG Belgium Brunssum 28 BF1 2AH Holland Brussels 49 BF1 2AN Belgium Stavanger 50 BF1 2AQ Norway Gibraltar 52 BF1 2AR Gibraltar Episkopi 53 BF1 2AS Cyprus Madrid 56 BF1 2AX Spain Akrotiri 57 BF1 2AT Cyprus Dhekelia 58 BF1 2AU Cyprus Ayios Nikolaos 59 BF1 2AW Cyprus Milan 61 BF1 2AY Italy Rome 65 BF1 2BA Italy Poggio Renatico 68 BF1 2BE Italy Online orders to Cyprus can use the Premium service - length, depth and width must add up to less than 3 metres and a single side must not be more than 1 metre 50cm. Rest of the world BFPO locations Free mail service - no Weight - up to 20kg at a Post Office, up to 30kg for online orders Size at a Post Office - depends on the cost, size and weight Size for online orders - length, depth and width must add up to less than 2 metres, a single side must not be more than 1 metre 5cm Location BFPO number Postcode Country Washington and HMS Saker 2 BF1 3AA USA Kathmandu 4 BF1 3AD Nepal Headquarters of the Integrated Air Defence System (IADS) - Penang 5 BF1 3AE Malaysia Nairobi 10 BF1 3AF Kenya Seria 11 BF1 3AG Brunei Belize City 12 BF1 3AH Belize Suffield 14 BF1 3AJ Canada Virginia 63 BF1 3AQ USA Edwards Air Force Base - California 64 BF1 3AS USA Creech Air Force Base, Nevada 66 BF1 3AU USA Eglin Air Force Base, Florida 75 BF1 3BF USA Pokhara 77 BF1 3BH Nepal Grand Forks, North Dakota 82 BF1 3BQ USA TUSC LANT (Dam Neck) VA 84 BF1 3BS USA Sheppard Air Force Base 86 BF1 3BU USA UKSU Izmir 599 BF1 5FZ Turkey British Forces South Atlantic Islands (BFSAI) - Mount Pleasant Airport 655 BF1 6DU Falklands AB-CR - BFSAI Falklands 657 BF1 6DX Falklands Ascension Island 677 BF1 6EX Ascension Two Boats Ascension Island 678 BF1 6EY Ascension BATUK - Nanyuki 680 BF1 6FA Kenya RAF Det Cape Verde 693 BF1 6GS Africa RAF Det Cape Verde ( BFPO 693) can use the Enduring families free mail service size . Online orders to the Falklands and Ascension island can use the Premium service - length, depth and width must add up to less than 3 metres and a single side must not be more than 1 metre 50cm. HM Ships Weight - up to 11kg Length - up to 1 metre 5cm Size - the length, depth and width must add up to less than 2 metres Contact BFPO to find out if you can use the enduring families free mail service. Location BFPO number Postcode HMS Agamemnon 201 BF1 4AB HMS Agincourt 202 BF1 4AD HMS Ajax 203 BF1 4AE HMS Albion 204 BF1 4AF HMS Ambush 205 BF1 4AG HMS Anson 206 BF1 4AH HMS Archer 208 BF1 4AL HMS Argyll 210 BF1 4AP HMS Artful 213 BF1 4AS HMS Astute 214 BF1 4AT HMS Audacious 216 BF1 4AW HMS Bangor 222 BF1 4BD HMS Belfast 225 BF1 4BG HMS Birmingham 226 BF1 4BH HMS Biter 229 BF1 4BN HMS Blazer 231 BF1 4BQ HMS Brocklesby 241 BF1 4DB HMS Bulwark 243 BF1 4DE HMS Cardiff 249 BF1 4DN HMS Cattistock 251 BF1 4DQ HMS Charger 252 BF1 4DR HMS Chiddingfold 254 BF1 4DT HMS Cutlass 255 BF1 4DU HMS Dreadnought 262 BF1 4ED HMS Dagger 266 BF1 4EH HMS Defender 267 BF1 4EJ HMS Dragon 268 BF1 4EL HMS Duncan 269 BF1 4EN HMS Daring 270 BF1 4EP HMS Dasher 271 BF1 4EQ HMS Dauntless 272 BF1 4ER HMS Diamond 273 BF1 4ES HMS Edinburgh 277 BF1 4EX HMS Explorer 280 BF1 4FA HMS Example 281 BF1 4FB HMS Express 282 BF1 4FD HMS Exploit 285 BF1 4FG HMS Forth 286 BF1 4FH HMS Glasgow 287 BF1 4FJ HMS Gleaner 288 BF1 4FL HMS Hull 298 BF1 4FY HMS Hurworth 300 BF1 4GA HMS Iron Duke 309 BF1 4GN HMS Kent 318 BF1 4GY HMS Lancaster 323 BF1 4HE HMS Ledbury 324 BF1 4HF HMS London 326 BF1 4HH HMS Magpie 328 BF1 4HL HMS Medway 332 BF1 4HR HMS Mersey 334 BF1 4HT HMS Middleton 335 BF1 4HU HMS Newcastle 343 BF1 4JE HMS Northumberland 345 BF1 4JG HMS Portland 361 BF1 4LB HMS Puncher 362 BF1 4LD HMS Pursuer 363 BF1 4LE HMS Prince of Wales 364 BF1 4LF HMS Queen Elizabeth 365 BF1 4LG HMS Protector 367 BF1 4LJ HMS Ramsay 368 BF1 4LL HMS Ranger 369 BF1 4LN HMS Richmond 375 BF1 4LU HMS Raider 377 BF1 4LX HMS Scimitar 384 BF1 4NF HMS Scott 381 BF1 4NB HMS Sheffield 383 BF1 4NE HMS Severn 382 BF1 4ND HMS Smiter 387 BF1 4NJ HMS Somerset 395 BF1 4NU HMS Spey 397 BF1 4NX HMS Sutherland 398 BF1 4NY HMS St Albans 399 BF1 4NZ HMS Tamar 400 BF1 4PA HMS Triumph 406 BF1 4PH HMS Trumpeter 407 BF1 4PJ HMS Tracker 409 BF1 4PN HMS Trent 411 BF1 4PQ HMS Tyne 412 BF1 4PR HMS Valiant 417 BF1 4PX HMS Vanguard 418 BF1 4PY HMS Victorious 419 BF1 4PZ HMS Vigilant 420 BF1 4QA HMS Vengeance 421 BF1 4QB HMS Venturer 422 BF1 4QD HMS Westminster 426 BF1 4QH RFA Wave Ruler 431 BF1 4QQ RFA Wave Knight 432 BF1 4QR RFA Argus 433 BF1 4QS RFA Cardigan Bay 436 BF1 4QW RFA Fort Victoria 442 BF1 4RD RFA Lyme Bay 447 BF1 4RJ RFA Mounts Bay 448 BF1 4RL RFA Proteus 450 BF1 4RP RFA Stirling Castle 454 BF1 4RT RFA Tideforce 455 BF1 4RU RFA Tiderace 456 BF1 4RW RFA Tidespring 457 BF1 4RX RFA Tidesurge 458 BF1 4RY MTXG MST2 460 BF1 4SA MTXG MST1 464 BF1 4SF MV Anvil Point 465 BF1 4SG MV Eddystone 467 BF1 4SJ MV Hurst Point 469 BF1 4SN 815 NAS 472 BF1 4SR USMC OP FORTIS 480 BF1 4TA Naval parties Free mail service - no Weight - up to 20kg at a Post Office, up to 30kg for online orders Size at a Post Office - depends on the cost, size and weight Size for online orders - length, depth and width must add up to less than 2 metres, a single side must not be more than 1 metre 5cm Location BFPO number Postcode Diego Garcia NP1002 485 BF1 4TG Ottawa NP1010 487 BF1 4TJ Singapore NP1022 489 BF1 4TN Falklands NP2010 494 BF1 4TT Den Helder NP1005 495 BF1 4TU Operations Free mail service - yes Weight - up to 2kg Length - up to 60cm Size - the length, depth and width must not add up to more than 90cm Location BFPO number Postcode OP ELGIN 501 BF1 5AB OP SHADER 550 BF1 5DP OP SHADER 556 BF1 5DW OP ELGIN (K) 561 BF1 5EB OP CABRIT (E) 566 BF1 5EH OP TOSCA 567 BF1 5EJ OP PENSACOLA 571 BF1 5EQ OP ALLIED SOLACE/VOCATE 576 BF1 5EW OP AZOTIZE 583 BF1 5FE OP CABRIT (P) 584 BF1 5FF OP ORBITAL 590 BF1 5FP OP MAZANNA 592 BF1 5FR OP SHADER 598 BF1 5FY OP TURUS 605 BF1 6AG OP PERCIVAL 606 BF1 6AH OP VOGUL 607 BF1 6AJ OP MATCHMAKER 611 BF1 6AQ OP BACKWELL/MODEST/PRAISER 617 BF1 6AX OP UKSpN(A) 630 BF1 6BP OP TANGHAM 631 BF1 6BQ OP KIPION 632 BF1 6BR OP CROSSWAYS 633 BF1 6BS OP CROSSWAYS 634 BF1 6BT OP CROSSWAYS 635 BF1 6BU OP SHADER 636 BF1 6BW Pj THARIYAT / OP SHADOWFOOT 638 BF1 6BY OP KIPION 639 BF1 6BZ BMM Kuwait City 642 BF1 6DD BMATT - Jordan 644 BF1 6DF OP TANGHAM 648 BF1 6DL OP SHADER 649 BF1 6DN OP VERITAS 651 BF1 6DQ OP SHADER 660 BF1 6EA OP DISASTER RELIEF (TCI) 662 BF1 6ED OP DISASTER RELIEF (CYM) 663 BF1 6EE OP BRANTA 664 BF1 6EF OP CORDED 668 BF1 6EL OP SHADER 673 BF1 6ES OP SHADER 675 BF1 6EU OP DETELINA 681 BF1 6FB OP MAZANNA 682 BF1 6FD OP PELEDA 683 BF1 6FE OP SHADER 684 BF1 6FF OP TRAMAL/TAILPIN 685 BF1 6FG OP KINGPIN 687 BF1 6FJ OP HALLEX 689 BF1 6FN OP RECOMPOSE 690 BF1 6FP OP TF PSYMA 720 BF1 7BA OP INTERLINK LEN(S) 724 BF1 7BF OP INTERLINK LEN(R) 727 BF1 7BJ OP ARENGA 763 BF1 7EE OP ARENGA 765 BF1 7EG OP ARENGA 766 BF1 7EH OP KIPION 767 BF1 7EJ LST Oman 769 BF1 7EN OP CHAMBRAY 771 BF1 7EQ OP INTERLINK LEN(P) 773 BF1 5SS OP SHADER 774 BF1 5ST OP TIMBERN 775 BF1 5SU OP IDDCC-G (NSE) 776 BF1 5SW OP INTERCHANGE 778 BF1 7EY OP KIPION 779 BF1 7EZ Exercises Free mail service - no Weight - depends on where you are sending it to Length - up to 1 metre 5cm Size - the length, depth and width must add up to less than 2 metres Location BFPO number Postcode Weight (up to) Ex Steadfast Jupiter 503 BF1 5AE 20kg Ex Steadfast Leda 506 BF1 5AH 20kg Ex Clockwork 510 BF1 5AP 11kg Ex Cetus/AQUILA 521 BF1 5BB 11kg Ex Winter Warrior 527 BF1 5BJ 20kg Ex NRF24 530 BF1 5BP 20kg Ex Lynotyper 531 BF1 5BQ 11kg Ex Iron Cyclone 536 BF1 5BW 20kg Ex Defender 537 BF1 5BX 20kg Ex Prairie Thunder 670 BF1 6EP 20kg Ex Askari Thunder 679 BF1 6EZ 20kg

How to address BFPO mail

You must: use a printed address label or write the address clearly in capital letters use the correct address format use the BFPO number to address mail, not the location (town or country) write a return address on the back of the mail clearly in block capital letters include your full name and postcode in the return address if you’re sending a parcel, fill out a customs declaration form and stick it to the outside of your post If you’re posting mail from outside the UK, write ‘GB’ after the BFPO number. Do not write anything else on the packaging. You cannot use pre-printed Royal Mail postage labels, for example Click and Drop, to send post to the UK from overseas. Address format SERVICE NUMBER, RANK or TITLE, and NAME UNIT or REGIMENT or HM SHIP OPERATION (if deployed) BFPO number For family members start with: NAME OF DEPENDANT C/O SERVICE NUMBER, RANK and NAME For non-service personnel start with: STAFF NUMBER (if available) NAME

You must complete a customs declaration if you’re sending a parcel. Write clearly and stick it to the outside of your post so it’s easy to read. You must use either: form CN22 for contents worth up to £270 form CN23 for contents worth more than £270 If you’re a business, you must add a commodity code (also known as Harmonised Systems Code) to the customs form. Check which code you need .

Not all UK online retailers are able to send things to a BFPO address. Check with the retailer before you order anything. Your online order must: weigh less than 30kg have a length, depth and width that adds up to less than 2 metres, a single side must not be more than 1 metre 5cm If you are ordering online, allow plenty of time for your order to be delivered. Do not use a BFPO address that starts with BF1 when you order online. When the retailer posts your order They should: check how to address BFPO mail attach a customs declaration or commercial invoice to the outside of the parcel include commodity codes on the customs form - they can check which code to use insure any goods they send in case of loss or damage charge you UK postage rates, not international delivery prices They can post your mail using Post Office, Royal Mail, Parcel Force or an approved courier company from the following list: DHL Express DPD DX Network Services FedEx UK Flight Logistics Group Hermes Parcelnet Secured Mail TNT Yodel Some retailers have a special arrangement for posting mail with BFPO - this is called Commercial Receipts. They can email BFPO if they want to set this up. BFPO Commercial Receipts enquiries desbfpo-enquiries@mod.gov.uk Sending orders to Cyprus or the Falkland Islands If you are online shopping and your order will be delivered to Cyprus or the Falkland Islands, the retailer can use a premium service to post your order. Your order must: weigh less than 30kg have a length, depth and width that adds up to less than 3 metres, a single side must not be more than 1 metre 50cm Leave plenty of time for your order to be delivered.

You cannot send some items in BFPO mail, including: alcohol arms and ammunition (includes toy guns if posting to a BFPO 5000 series address or an address in the United States, Canada or Australasia) batteries Christmas crackers financial documents that you cannot replace if lost (not including bank statements or cards) flammable liquids (except up to 150ml of perfume or aftershave to UK locations) fragile items indecent, obscene or offensive material liquids classified as dangerous goods over 1 litre of liquids per parcel prescription medicines and drugs sent for scientific purposes pressurised containers (including aerosols like deodorants and shaving foams or gels) blades, sharp items and instruments (including razor blades, scissors, kitchen knives or utensils) If you send these items, your whole parcel may be delayed or returned to you. If you are not sure, check the Royal Mail list of what you can and cannot send .

Use the enduring families free mail service

You can send letters (also known as ‘blueys’) and parcels for free to service personnel who are on certain ships or operations through the enduring families free mail service. Check which operations and ships are eligible . You can only use this service to send mail to people that you know. How to use the service Address your letter or parcel using the same address format as other BFPO mail . You must include: a return address a customs declaration form with a tick in the box marked ‘gift’ Post your letter at either a Post Box or Post Office. Post your parcel at a Post Office. Size and weight Your letter or parcel must be at least 9cm by 14cm. The length, depth and width must not add up to more than 90cm. A single side must not be more than 60cm. Your parcel must not weigh more than 2kg. What you cannot send You cannot send: pressurised containers, such as aerosols, shaving foam or alcohol items worth more than £20 or €25 Check the full list of what you cannot send .

If your post is lost, damaged or delayed

You may be able to claim compensation if your post: does not arrive within 30 working days is damaged when it arrives You must make your claim within 80 days of the date you posted the item. How much you can claim You can claim the money you paid for postage plus the value of any items lost. You can claim up to: £20 for items posted at a Post Office - includes the enduring families free mail service £100 for items posted with Parcel Force You may be able to claim extra compensation if you paid for this at the time of posting. If a company or retailer sent the item then you should check with them. Who can claim The person who sent the post should make the claim. If you bought something online, the retailer who posted the item should make the claim. How to make a claim If you are in the UK, you can either: collect a lost or damaged claim form from your local Post Office ask the BFPO service desk to send you a form by email Fill in the form and send it to the BFPO service desk, along with any supporting documents. BFPO service desk bfpoenquiries@bfpo.info HQ BFPO, West End Road, Ruislip HA4 6DQ Telephone for general questions: 0345 769 7978 Telephone for civilian questions: 020 8589 3450 Telephone for military questions: 94676 3450 Monday to Thursday, 8am to 3:30pm, Friday, 8am to 2:30pm Lines closed on bank holidays Find out about call charges What to include in your claim You’ll need to provide: the delivery name and address the name and address of the sender which postal service you used and any tracking numbers when and where you posted the item proof of postage proof of purchase – to show how much the item that was lost or damaged was worth if you’re claiming for damage, pictures of the damage and original packaging

Send mail with the British Forces Post Office (BFPO)

Overview

You can use the British Forces Post Office (BFPO) to send a letter or parcel to:

serving armed forces personnel and their families
an employee of the Ministry of Defence (MOD), or another official organisation, who’s entitled to use BFPO

How to use the BFPO

You must:

Check how to address BFPO mail.
Check the list of what you cannot send.
If you’re sending a parcel, fill out a customs declaration form.

If you do not do these things, your post could be lost, delayed, destroyed or returned to you.

Consider the best way to post your item based on the value, cost, size and weight.

Allow plenty of time for your post to arrive. It can take several weeks.

Maximum weights

The most your parcel can weigh is usually:

20kg if you post it at a Post Office
30kg if you order something with a UK-based online retailer

Some destinations have a lower weight limit.

Get help with the BFPO

Contact BFPO if you need help or support.

BFPO enquiries
desbfpo-enquiries@mod.gov.uk

Telephone for general questions: 0345 769 7978

Telephone for civilian questions: 020 8589 3450
Telephone for military questions: 94676 3450

Monday to Thursday, 8am to 3:30pm
Friday, 8am to 2:30pm
Lines closed on bank holidays

Find out about call charges

View a printable version of the whole guide

Send mail with the British Forces Post Office (BFPO)

Overview

How to use the BFPO

Maximum weights

Get help with the BFPO

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Send mail with the British Forces Post Office (BFPO)

Overview

How to use the BFPO

Maximum weights

Get help with the BFPO

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Help us improve GOV.UK

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