Options when customs seizes your things

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Customs will destroy or sell anything it seizes from you for breaking the rules on bringing or receiving goods from abroad, unless you:

This applies to:

Collecting things from a seized vehicle

You have 45 days to collect anything you left in your vehicle if it’s been seized. Send a letter marked ‘personal property’ to the address on the notice or letter you got from customs.

If your things or cash are seized as criminal evidence

Customs officers can also seize goods, vehicles and cash you bring into the UK if they suspect a crime. They’ll explain what happens next and what you can do.

Complain about how you were treated

You can complain about how customs officers treated you during a customs seizure. Complain to Border Force or HM Revenue and Customs (HMRC), depending on who seized your things.

Check the notice or letter you got from customs if you do not know who seized your things.

Contact HMRC if you have questions about customs.