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Aviation passenger experience

Research and statistics

22 results that are All research and statistics, sorted by Updated (newest)
  • Explores public views on the aviation passenger charter and suggests improvements to ensure its usability.

  • Data about UK air traffic, international airlines and air accidents and incidents, produced by Department for Transport.

  • Helping DfT understand the transport needs of people living with their families in affluent small towns or rural areas.

  • Public attitudes on air travel, ferry travel, international travel and concerns around travelling during the pandemic.

  • In-depth research, conducted in 2021, into public attitudes to travel during the coronavirus (COVID-19) vaccine rollout.

  • Combines 3 COVID-19 behavioural science messaging reports conducted by the Department of Transport and Kantar Public.

  • Research, conducted in 2020, into public transport, aviation and maritime users’ confidence in returning to transport during the coronavirus pandemic.

  • Results from a short set of questions about experiences of security screening from the CAA Passenger Survey at selected UK airports in 2019.

  • Results from a short set of questions about experiences of security screening from the CAA Passenger Survey at selected UK airports in 2018.

  • Ipsos MORI independent research exploring attitudes towards a proposed Community Compensation Fund at an expanded Heathrow airport.

  • Sets out the evidence, analysis, conclusions and recommendations from the Airline Insolvency Review.

  • Results from a short set of questions about experiences of security screening from the CAA Passenger Survey at selected UK airports in 2017.

  • Results from a short set of questions about experiences of security screening from the CAA Passenger Survey at selected UK airports in 2016.

  • Results from a short set of questions about experiences of security screening from the CAA Passenger Survey at selected UK airports in 2015.

  • Results from a short set of questions about experiences of security screening included in the CAA Passenger Survey at selected UK airports in 2014.

  • Report on experiences of and attitudes towards air travel based on a set of questions included in a household survey in March 2014.

  • Results from questions about experiences of security screening included in the CAA Passenger Survey at selected UK airports in 2013.

  • Passengers experiences of security screening at 5 UK airports: Heathrow, Gatwick, Stansted, Luton and Manchester.

  • Summary This publication covers passengers’ experiences of security screening at five UK airports: Heathrow, Gatwick, Stansted, Luton and Manchester…

  • Operational improvements that could improve the performance of Heathrow, Gatwick, Stansted airports and enhance the passenger experience.