Policy papers and consultations

We're seeking views on consumer protection requirements such as pricing, which will be introduced as part of the heat networks regulatory framework.

• From: Department for Energy Security and Net Zero and 1 others
• Updated: 4 August 2023

The CMA has issued, for consultation, draft consumer protection law guidance for all businesses making environmental claims.

• From: Competition and Markets Authority
• Updated: 26 January 2023

We're seeking views on 2 statutory schemes which protect North of Scotland consumers from the high costs of electricity distribution in that area.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy
• Updated: 16 January 2023

The CMA and Ofcom have published a joint statement that sets out their shared views on the interactions between online safety and competition in digital markets.

• From: Competition and Markets Authority and 1 others
• Updated: 14 July 2022

The CMA is inviting views and evidence on the harms outlined in its paper on algorithms and information on specific issues with firms that the CMA could examine and consider for future action.

• From: Competition and Markets Authority
• Updated: 18 June 2021

The CMA consulted on proposed revisions to its published supplementary note on the CMA's approach to transparency in consumer enforcement cases.

• From: Competition and Markets Authority
• Updated: 4 November 2020

We're seeking views on 2 statutory schemes which protect North of Scotland consumers from the high costs of electricity distribution in that area.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy
• Updated: 13 February 2020

We're seeking views on the Energy Company Obligation (ECO3) scheme, detailing proposed changes to the scheme which runs until 2022.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy
• Updated: 20 December 2019

We're seeking views on the Consumer Contract Regulations 2013, and whether their objectives have been achieved.

• From: Department for Business and Trade and 1 others
• Updated: 7 March 2019

The CMA is consulting on draft consumer law advice for UK care home providers.

• From: Competition and Markets Authority
• Updated: 16 November 2018

Government response to feedback onSecure by Design: Improving the cyber security of consumer internet of things report published on the 7 March 2018

• From: Closed organisation: Department for Digital, Culture, Media & Sport
• Updated: 14 October 2018

Rapid evidence assessment on labelling schemes and implications for consumer IoT security - PETRAS IoT Hub

• From: Department for Science, Innovation and Technology and 1 others
• Updated: 14 October 2018

We're consulting on changes to the UK’s Package Travel Regulations to provide clearer and more comprehensive protection for holidaymakers.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy
• Updated: 12 April 2018

Improving the cyber security of consumer Internet of Things Report

• From: Closed organisation: Department for Digital, Culture, Media & Sport
• Updated: 7 March 2018

This call for evidence aims to gather data and information on the market for laser pointers and how they are used.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy and 1 others
• Updated: 8 January 2018

This call for evidence asks for views on the matters that the government should take into account in considering how to reduce the cost of energy in the longer term.

• From: Department for Energy Security and Net Zero and 1 others
• Updated: 7 November 2017

The draft Domestic Gas and Electricity (Tariff Cap) Bill will impose a price cap on domestic standard variable tariffs (SVTs) and default tariffs.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy
• Updated: 12 October 2017

We're seeking views on the UK implementation of the Recreational craft and personal watercraft directive.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy
• Updated: 14 July 2017

A call for evidence on consumer protection measures applying to the re-sale of tickets for entertainment and sporting events.

• From: Closed organisation: Department for Business, Energy & Industrial Strategy and 2 others
• Updated: 13 March 2017

Government response to the review of consumer protection measures in the online ticket resale market.

• From: Department for Business and Trade and 3 others
• Updated: 13 March 2017