Skip to main content

Help improve GOV.UK Sign up to take part in user research (opens in a new tab)

Rail passenger experience

Policy papers and consultations

Skip to results
45 results sorted by Updated (newest)
  • Seeks evidence on rail passengers' experiences including where they have received penalty fares or been prosecuted.

  • In DFTO’s Chair’s letter, ministers have set out their priorities for DFTO to deliver over the next 14 months.

    First published during the 2024 to 2026 Starmer Labour government

  • This is the Department for Transport's equalities impact assessment of measures within the Railways Bill.

    First published during the 2024 to 2026 Starmer Labour government

  • Government's response to the Office of Rail and Road's independent review of train operator revenue protection practices.

    First published during the 2024 to 2026 Starmer Labour government

  • Sets out actions government is taking to make railways more accessible, leading up to the establishment of Great British Railways (GBR).

    First published during the 2024 to 2026 Starmer Labour government

  • Seeks views on the Rail Vehicle Accessibility Regulations (RVAR) exemption request by London Underground Limited in respect of the Waterloo & City line.

    First published during the 2024 to 2026 Starmer Labour government

  • Seeks views on the Rail Vehicle Accessibility Regulations (RVAR) exemption request by London Underground Limited in respect of the Central line.

    First published during the 2024 to 2026 Starmer Labour government

  • Seeks views on a Rail Vehicle Accessibility Regulations exemption requested for the passenger information system on Chiltern Railways' class 165 and 168 units.

    First published during the 2024 to 2026 Starmer Labour government

  • Letter from the Secretary of State for Transport to CrossCountry about its train service performance.

    First published during the 2024 to 2026 Starmer Labour government

  • Seeks views on the Rail Vehicle Accessibility Regulations (RVAR) exemption request by London Underground Limited in respect of the Bakerloo line.

  • Seeks views on primary legislative changes required to effect rail reform as set out in the Williams-Shapps Plan for Rail.

    First published during the 2019 to 2022 Johnson Conservative government

  • The draft Rail Reform Bill contains the primary legislative measures, which form a key part of delivering rail reform in Great Britain.

    First published during the 2022 to 2024 Sunak Conservative government

  • The government’s plan to transform the railways in Great Britain.

    First published during the 2019 to 2022 Johnson Conservative government

  • A consultation on implementing minimum service levels for passenger rail services during periods of strike action.

    First published during the 2022 to 2024 Sunak Conservative government

  • Proposals for a delay compensation licence condition for rail passenger services.

  • Seeks feedback on rail industry proposals to modify Network Rail’s network licence requirement to publish a timetable 12 weeks in advance of services running.

  • Seeks views on the Rail Vehicle Accessibility Regulations (RVAR) exemption request in respect of DLR.

    First published during the 2022 to 2024 Sunak Conservative government

  • Proposes a new suite of signs for private level crossings on the railway to improve safety.

    First published during the 2019 to 2022 Johnson Conservative government

  • Consultation on the development of a code of practice to provide clear and concise railway ticket information to passengers.

  • Seeks feedback on a revised draft complaints code of practice and draft licence condition.