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This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
How content creators and influencers must label gifted, discounted and promotional content on social media, to comply with consumer protection law.
The CMA has produced guidance for traders active in the online mattress sector.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
How to protect consumers and stay on the right side of consumer law.
Understanding your responsibilities when selling optional extras to consumers online.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Your rights as a passenger when travelling to the European Union.
How businesses can stay on the right side of the law and do right by their customers when using dynamic pricing.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Guidance to assist with implementation and understanding of the Price Marking Order 2004.
The current legislation governing hallmarking in the UK.
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations (in effect until 6 April 2025).
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
This review of the role of the energy regulator is to ensure it supports a market where innovation and high standards help drive better products and services for consumers.
How to be transparent with consumers and comply with consumer protection law.
This Memorandum of Understanding (MoU) concerns the relationship between the UK Government, Scottish Government, Scottish Parliament and the Office of Communications (Ofcom), arising as a result of the Smith Commission Agr…
First published during the 2016 to 2019 May Conservative government
Advice for manufacturers and retailers on footwear labelling.
Information on consumer rights for residents in care homes and their families or other representatives.
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