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Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
A new passport design was launched on 3 November 2015.
HM Passport Office guidance on how to deal with an application for a child in the care of the local authorities.
Tells HMPO staff how to deal with requests from a customer who urgently needs a passport for urgent government business or compassionate reasons
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
This guidance tells HM Passport office staff about sign after receipt passports.
This document contains information about South Africa to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about the Royal Prerogative in relation to passport applications.
This document contains information about Sri Lanka to help HM Passport Office staff process passport applications.
This document contains information about St Kitts and Nevis to help HM Passport Office staff process passport applications.
Staff guidance on handling requests to conduct searches against the passport and immigration facial image databases.
Tells HM Passport Office staff how to deal with customer questions made through Members of Parliament.
This document tells HM Passport Office staff how to deal with applications completed and consented to by third parties.
Tells HM Passport Office staff how to deal with passport applications on DAP (Digital Application Processing) using the dedicated Armed Forces route.
This document tells HM Passport Office staff useful historic information about British passports.
Tells HM Passport Office staff about the procedure for passport applications received from HM armed forces personnel.
Guidance for HM Passport Office staff on how to check if authorisation and consent is genuine.
Guidance for HM Passport Office staff on delivery and collection of passports and supporting documents.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
This document contains information about Portugal to help HM Passport Office staff process passport applications.
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