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Tells HMPO staff how to deal with requests from a customer who urgently needs a passport for urgent government business or compassionate reasons
Tells HM Passport Office staff how to deal with refusing passport applications and facilities
This document contains information about Spain to help HM Passport Office staff process passport applications.
This guidance tells HM Passport Office staff who can apply for a passport using the Digital Fast Track service and how to apply.
Tells HM Passport Office staff about compensating a customer or claiming compensation when something goes wrong.
Tells HM Passport Office staff about the legal definitions of ‘parent’ when establishing British nationality claims for UK and overseas applications.
This document contains information about Kazakhstan to help HM Passport Office staff process passport applications.
This document contains information about Kuwait to help HM Passport Office staff process passport applications.
This document contains information about Libya to help HM Passport Office staff process passport applications.
This document contains useful information about Lithuania which will assist HM Passport Office staff process passport applications.
Tells HM Passport Office staff about customers who ask for a change of gender on their passport.
Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
Tells HM Passport Office staff about withdrawing passport applications.
This document tells HM Passport Office staff how to process a passport application to renew or replace an old blue passport.
Guidelines and checks for obtaining a UK passport.
Comparisons on passport fees around the world, including price and validity for both adult and child passports.
This document contains information about Kenya which will assist HM Passport Office staff process passport applications.
This document contains information about Knowledge Base profile to help HM Passport Office staff process passport applications.
This document contains information about Malawi to help HM Passport Office staff process passport applications.
Information about the roles and responsibilities of authorised persons, the clergy and secretaries of synagogues for marriage ceremonies.
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