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Tells HM Passport Office staff how to deal with customers who ask to collect their passports and supporting documents from the counter.
Immigration staff guidance on inviting applicants to volunteer evidence to demonstrate a biological relationship.
Guidance notes to fill in form CR - part 2
This document contains information about Turks and Caicos Islands to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about fees for passport service types, information on fee increases and the circumstances in which a refund may be granted.
Tells HM Passport Office staff about the British overseas territories citizen (BOTC) nationality status and how to deal with BOTC passport applications.
This document contains information about India to help HM Passport Office staff process passport applications.
Guidance on how to certify a building for religious worship and register it for the solemnisation of marriages.
Tells HM Passport Office staff how to deal with passport applications for customers that hold British citizenship.
Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
Tells HM Passport Office staff how to deal with passport applications where the name a customer applies in does not match the name on their foreign documents.
If you were adopted, you can add your name and contact wishes to the register.
Tells HM Passport Office staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.
The guidance letter accompanies the authorised persons appointment form.
Tells HM Passport Office staff about replacing documents that have been lost or damaged.
Tells HM Passport Office staff how to add observations to passports.
Tells HM Passport Office staff how to deal with naturalisation and registration certificates issued by UKVI for British passport applications.
The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.
If your child was conceived through sperm donation you'll need to provide additional evidence to support your passport application.
Tells HM Passport Office staff what a status letter is and how to use status letters with passport applications.
Don’t include personal or financial information like your National Insurance number or credit card details.
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