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Tells HM Passport Office staff about birth registration and how to deal with applications where the birth is not registered, registered late or re-registered.
Tells HM Passport Office staff how to deal with applications from customers who cannot sign their passports when they receive it.
Tells HM Passport Office staff how to deal with passport applications where the name a customer applies in does not match the name on their foreign documents.
Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
Tells HM Passport Office staff how to deal with passport applications for customers that hold British citizenship.
Guidance on how to certify a building for religious worship and register it for the solemnisation of marriages.
Tells HMPO staff how to deal with requests from a customer who urgently needs a passport for urgent government business or compassionate reasons
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
Tells HM Passport Office staff how to deal with the collective passport process.
Tells HM Passport Office staff about handling supporting documents for British passport applications and when they can or cannot be accepted.
Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.
Tells HM Passport Office staff about people who hold dual nationality.
Tells HM Passport Office staff what a status letter is and how to use status letters with passport applications.
Tells HM Passport Office staff how to deal with a passport application for a customer whose claim is through a European Economic Area national who exercised Treaty rights.
This document contains information about India to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about the evidence needed before changing an adult or child’s name on a passport.
This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Tells HM Passport Office staff what to do if we issue a passport with an error.
The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.
The guidance letter accompanies the authorised persons appointment form.
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