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Tells HM Passport Office staff how to deal with passport applications for customers that hold British citizenship.
Tells HM Passport Office staff who can confirm a customer’s identity and how they do this.
Tells HM Passport Office staff how to deal with malicious lost and stolen passport reports.
Guidance notes to fill in form CR - part 2
Tells HM Passport Office staff how to deal with applications to replace passports that have been reported lost or stolen.
Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.
Tells HM Passport Office staff how to deal with passport applications where the name a customer applies in does not match the name on their foreign documents.
Tells HM Passport Office staff about the British overseas territories citizen (BOTC) nationality status and how to deal with BOTC passport applications.
A new passport design was launched on 3 November 2015.
This guidance tells HM Passport Office public counter staff how to deal with customers collecting their passports and documents from the counter.
This guidance tells His Majesty’s Passport Office staff how to deal with emergency passports and travel documents.
If you were adopted, you can add your name and contact wishes to the register.
Tells HM Passport Office staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.
HM Passport Office guidelines for photographers and photographic studios producing photos for UK passports.
This document contains information about Ireland to help HM Passport Office staff process passport applications.
This template can be used for checking photographs for all passport applicants aged 6 and over.
Tells HM Passport Office staff about the quality, style and appearance required of passport photographs.
Tells HM Passport Office staff about replacing documents that have been lost or damaged.
This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Leaflet explaining in simple steps how to apply online for your first passport, if you are applying as an adult.
Do not include personal or financial information like your National Insurance number or credit card details.
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