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Tells HM Passport Office staff what to do if we issue a passport with an error.
Tells HM Passport Office staff about the evidence needed before changing an adult or child’s name on a passport.
This document tells HM Passport Office staff how to process a passport application to renew or replace an old blue passport.
HM Passport Office guidelines for photographers and photographic studios producing photos for UK passports.
This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
Tells HM Passport Office staff how to deal with a passport application for a customer whose claim is through a European Economic Area national who exercised Treaty rights.
How to get a UK passport for your child if they were born through surrogacy.
Coronavirus (COVID-19) guidance for customers visiting HM Passport Office.
If you were adopted, you can add your name and contact wishes to the register.
This booklet provides guidance to members of the clergy on their role and responsibilities during burials, baptisms and marriages.
Tells HM Passport Office staff how to add and record titles and observations on a passport.
Tells HM Passport Office staff about the different types of British passports they may receive as part of a passport application.
This guidance tells HM Passport Office staff when to ask for extra authorisation from another person or organisation before we issue a passport.
Tells HM Passport Office staff how to process passport applications for customers who hold British national (overseas) citizenship.
Tells HM Passport Office staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.
Tells HM Passport Office staff what a status letter is and how to use status letters with passport applications.
Tells HM Passport Office staff how to process notifications and cancel passports held by persons who have not paid child maintenance.
This document tells HM Passport Office staff about the immigration permissions customers need to live in the UK.
Don’t include personal or financial information like your National Insurance number or credit card details.
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