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This document contains useful information about Zimbabwe which will assist His Majesty’s Passport Office staff process passport applications.
This document contains information about South Africa to help HM Passport Office staff process passport applications.
This document contains useful information about Slovakia which will assist HM Passport Office staff process passport applications.
This document contains information about Sri Lanka to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what to do if we need parental consent for a minor’s application and identify a safeguarding issue.
This document contains information about Singapore to help His Majesty’s Passport Office staff process passport applications.
This document contains information about Thailand to help HM Passport Office staff process passport applications.
This document contains information about Switzerland to help HM Passport Office staff process passport applications.
This document contains information about Tanzania to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
This document contains information about Czechia to help HM Passport Office staff process passport applications.
This document contains information about Cyprus to help HM Passport Office staff process passport applications.
This guidance tells HM Passport Office staff about the Data Protection Act 2018.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
Eligibility and application guidance for organisations wishing to gain access to death registration information.
This guidance tells HM Passport Office operational staff about the Post Office Digital Check & Send (tablet) service.
This document contains information about Cameroon to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to process notifications and cancel passports held by persons who have not paid child maintenance.
HMPO staff guidance on passport applications for customers who need to check if a parent would have had settled status on 30 June 2021.
This guidance tells HM Passport Office staff about connected applications. It includes how to process connected applications on Digital Application Processing.
Do not include personal or financial information like your National Insurance number or credit card details.
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