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This document explains the changes to the UK passport, which was introduced in October 2010.
This document contains information about Malaysia to help His Majesty’s Passport Office staff process passport applications.
This document contains information about Italy to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what Knowledge Base is and how to use it.
This document contains information about Iraq to help His Majesty’s Passport Office staff process passport applications.
Tells HM Passport Office staff how to handle passport applications made using the Check & Send service.
This document contains information about Burundi to help HM Passport Office staff process passport applications.
His Majesty’s Passport Office guidance about customer complaints and how these are resolved.
This document contains information about the Cook Islands to help HM Passport Office staff process passport applications.
This guidance tells HM Passport Office staff about connected applications. It includes how to process connected applications on Digital Application Processing.
This document contains information about Democratic Republic of the Congo to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what a concessionary passport is and who can get one.
The GRO's clergy newsletter contains guidance, reminders, news items and helpful information for registering marriages.
This document contains information about Colombia to help HM Passport Office staff process passport applications.
This document contains information about Albania to help HM Passport Office staff process passport applications.
This document contains information about Afghanistan to help HM Passport Office staff process passport applications.
This document covers what happens at the General Register Office once an adoption order is received.
Tells HM Passport Office staff how we provide braille stickers for customer’s passports.
This document contains information about Antigua and Barbuda to help HM Passport Office staff process passport applications.
This guidance is for HM Passport Office staff dealing with live passport applications (or recently issued passports).
Do not include personal or financial information like your National Insurance number or credit card details.
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