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Things to consider when buying and using products.
VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.
VAT is a tax you pay on most goods and services. % of VAT What the rate…
In shops Any VAT due is already included in the price of something you buy…
You’ll pay a rate of either 5% or 0% VAT when certain energy-saving…
If you’re over 60, you pay a reduced rate of VAT (5%) on certain mobility…
You can only buy tax-free goods from shops: in Great Britain (England,…
Tobacco Duty is included in the price you pay for cigarettes, cigars and…
Fuel Duty is included in the price you pay for petrol, diesel and other…
Airlines pay Air Passenger Duty (APD) for every passenger who flies from…
Insurance Premium Tax (IPT) is usually included in the price you pay for…
Restrictions during lockdowns impacted where we could spend our money, pushing up the proportion of online retail sales to an all-time high. This article analyses RSI, CHAPS, and Revolut data to explore what people were spending their money on from...
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
What you need to do now that the eCommerce Directive no longer applies to the UK.
New laws to be introduced to ban unavoidable hidden fees to force businesses to be upfront with customers
Rules for online and distance selling for businesses
Find out your VAT obligations if you use an online marketplace to sell goods in the UK.
Shoppers seeking seasonal bargains on social media are being warned to beware of illicit counterfeit goods promoted and endorsed by social media influencers.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
This research explored the attitudes and experiences of individuals shopping online, including misrepresentation or undervaluation, and consumer awareness of VAT and customs requirements.
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