7. Settling disputes

If you have a dispute with the park owner that you can’t work out, you can apply to a tribunal. Decisions made by the tribunal are legally binding.

If your agreement says you must use an arbitrator, ignore it. You must use a tribunal instead.

The tribunal can settle certain disputes, eg:

  • changing a residence agreement
  • changing the pitch fee
  • moving a park home
  • damage and repairs to the site
  • transferring ownership of a park home to someone else

Get help

Contact the Leasehold Advisory Service for advice if you’re not sure whether you have a case.

Call the tribunal if you have any questions about completing the form. The tribunal can’t give you legal advice.

Tribunal Service
Telephone: 0845 600 3178
Monday to Thursday, 9am to 5pm
Friday, 9am to 4.30pm
Find out about call charges