Pitch fee

You have to pay a ‘pitch fee’ to the park owner to rent the land your park home sits on.

The park owner can propose to change it once a year. They must give you 28 days’ notice in writing.

You or the park owner can apply to a tribunal to decide the pitch fee if you cannot agree on it.

Gas, water, electricity and liquefied petroleum gas (LPG)

The Office of the Gas and Electricity Markets (Ofgem) sets the amount the park owner can charge you for gas and electricity.

The park owner cannot charge you more for gas and electricity than they paid for it, including any connection charges.

For water, the park owner can only charge what the water company charges and a reasonable administration fee.

Charges for LPG are not regulated.