Contact Skills England
How to get in touch with Skills England.
Our work and how to get in touch
Skills England is the government’s national agency for skills and an executive agency of the Department for Work and Pensions.
We work with partners to create better skills for better jobs, enabling growth and opportunity.
Our work focuses on:
- skills and labour market analysis
- workforce and skills planning
- supporting skills system reform
- developing and maintaining occupational standards
- working with employers, sectors and partners to understand current and future skills needs
If your enquiry relates to any of these areas, please contact the Skills England Enquiries Team at skills.england@dwp.gov.uk. To help us respond to your enquiry as quickly as possible, please include:
- your full name
- the organisation you represent (if applicable)
- a clear description of your enquiry
- any relevant dates, references or supporting information
Skills England is unable to help with:
- careers advice or guidance to individuals
- arranging apprenticeships, jobs, work experience or training placements
- issuing, replacing or verifying apprenticeship certificates
- dealing with student finance applications or funding queries
- handling complaints about individual training providers, colleges, universities or employers
If your enquiry relates to one of these areas, please contact the relevant organisation below.
Apprenticeships
To find an apprenticeship, visit the Find an apprenticeship page.
For apprenticeship information and support, visit the Apprenticeships page.
For apprenticeship certificates, please contact your end-point assessment organisation in the first instance.
For apprenticeship certificate enquiries, including replacement certificates, call 0800 0150 400 or email nationalhelpdesk@apprenticeships.gov.uk.
Careers advice and guidance
The National Careers Service provides free, impartial careers advice, skills assessments, training information and job support.
You can call the National Careers Service at 0800 100 900.
Complaints about colleges, training providers, apprenticeship providers or end-point assessment organisations
If your concern relates to a college, training provider, apprenticeship provider or end-point assessment organisations, please contact the relevant organisation directly.
Further guidance is available on the Complain about a further education college or apprenticeship page and the Complaints to Ofqual page.
Department for Education enquiries
For general enquiries about Department for Education policies and services, contact the Department for Education.
Student finance
For student finance applications, funding and repayment enquiries, visit the Student finance for undergraduates page or contact Student Finance England.