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Check online for the information you need before you contact DfE.
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Telephone: 0370 000 2288
Monday to Friday, 9:30am to 5pm
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If you have a query about reinforced autoclaved aerated concrete (RAAC), see our guidance about RAAC in education settings. You can also call the DfE helpline.
If you work in a school, you’ll need your unique reference number (URN or UK PRN) when you contact DfE.
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