Contact the Department for Education (DfE)

Check online for the information you need before you contact DfE.

Read the latest information about nursery, school and college closures following the outbreak of coronavirus (COVID-19).

Parents

Find out how to:

Teachers and childcare professionals

Find out how to:

Contact DfE

You can call the DfE helpline if you can’t find the information you need online. Call centres are very busy following the outbreak of coronavirus (COVID-19).

DfE helpline
Telephone: 0370 000 2288
Monday to Friday, 9am to 5pm
Find out about call charges

You can also contact DfE online. You’ll usually get a reply within 15 working days although it could take longer.