Contact Student Finance England
Contact details for Student Finance England including complaints, appeals, Student Finance Services and the Advanced Learner Loan.
Parents and partners need the student’s consent before Student Finance England can give them information - the student can give consent when they apply or at a later date.
You can sign in to your Student Finance account to:
- track an application
- check how much and when you’ll be paid
- change your personal or course details
- reset your password
These addresses are post collection points only - not offices.
Student Finance England
Twitter: @SF_England
Facebook: @SFEngland
Telephone: 0300 100 0607
Text relay (if you cannot hear or speak on the phone): 18001 then 0300 100 0607
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm
Find out about call charges
Student Finance England
PO Box 210
Darlington DL1 9HJ
EU students
Student Finance Services
Twitter: @SF_England
Facebook: @SFEngland
Telephone: 0141 243 3570
Text relay (if you cannot hear or speak on the phone): 18001 then 0141 243 3570
Monday to Friday, 8am to 8pm
Saturday and Sunday - closed
Find out about call charges
Student Finance Services
Student Loans Company
PO Box 89
Darlington
County Durham
DL1 9AZ
United Kingdom
EEA citizens working in the UK
Telephone: 0300 100 0607
Text relay (if you cannot hear or speak on the phone): 18001 then 0300 100 0607
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm
Find out about call charges
European Economic Area (EEA) Migrant Worker Applications
Student Finance England
PO Box 89
Darlington DL1 9AZ
Postgraduate Loan
Telephone: 0300 100 0031
Text relay (if you cannot hear or speak on the phone): 18001 then 0300 100 0031
Monday to Friday, 8am to 6pm
Saturday and Sunday - closed
Find out about call charges
Student Finance England
PO Box 210
Darlington DL1 9HJ
Advanced Learner Loan
Telephone: 0300 100 0619
Text relay (if you cannot hear or speak on the phone): 18001 then 0300 100 0619
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm
Find out about call charges
Advanced Learner Loan
PO Box 302
Darlington DL1 9NQ
Complaints
Contact the Student Loans Company if you want to make a complaint.
Appeals
An appeal is a formal request to Student Finance England asking them to review a decision about whether you can get financial help and if so how much.
Read the guidance and complete the application form.
Send the completed form by email or post to Student Finance England.
Formal student finance appeals
formal_appeals@slc.co.uk
Formal Appeals
Student Finance England
Memphis Building
Lingfield Point
PO Box 226
Darlington DL1 9GA