Contact Student Finance England

Contact details for Student Finance England including complaints, appeals, the Student Finance Services Non UK Team and the Advanced Learner Loan.

Parents and partners need the student’s consent before Student Finance England can give them information - the student can give consent when they apply or at a later date.

These addresses are post collection points only - not offices.

Student Finance England
Twitter
Facebook

Telephone: 0300 100 0607
Friday 22 December: 8am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 8am to 8pm
Friday 29 December: 8am to 12:45pm
Saturday 30 December to Monday 1 January: Closed

Textphone: 0300 100 0622
Friday 22 December: 9am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 9am to 4pm
Friday 29 December: 9am to 12:45pm
Saturday 30 December to Monday 1 January: Closed
Find out about call charges

Student Finance England
PO Box 210
Darlington DL1 9HJ

EU students

Student Finance Services Non UK Team
Twitter
Facebook

Telephone: 0141 243 3570
From outside the UK: +44 (0)141 243 3570
Friday 22 December: 8am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 8am to 8pm
Friday 29 December: 8am to 12:45pm
Saturday 30 to Sunday 31 December: Closed
Monday 1 January: Closed
Find out about call charges

Student Finance Services Non UK Team
Student Finance England
PO Box 89
Darlington DL1 9AZ

EEA citizens working in the UK

Telephone: 0300 100 0607
Friday 22 December: 8am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 8am to 8pm
Friday 29 December: 8am to 12:45pm
Saturday 30 December to Monday 1 January: Closed

Textphone: 0300 100 0622
Friday 22 December: 9am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 9am to 4pm
Friday 29 December: 9am to 12:45pm
Saturday 30 December to Monday 1 January: Closed
Find out about call charges

European Economic Area (EEA) Migrant Worker Applications
Student Finance England
PO Box 89
Darlington DL1 9AZ

Postgraduate Loan

Telephone: 0300 100 0031
Friday 22 December: 8am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 8am to 6pm
Friday 29 December: 8am to 12:45pm
Saturday 30 December to Monday 1 January: Closed
Find out about call charges

Student Finance England
PO Box 210
Darlington DL1 9HJ

Advanced Learner Loan

Telephone: 0300 100 0619
Friday 22 December: 8am to 12:45pm
Saturday 23 to Tuesday 26 December: Closed
Wednesday 27 to Thursday 28 December: 8am to 8pm
Friday 29 December: 8am to 12:45pm
Saturday 30 December to Monday 1 January: Closed
Find out about call charges

Advanced Learner Loan
PO Box 302
Darlington DL1 9NQ

Complaints

Contact the Student Loans Company if you have a complaint.

Student Loans Company
customer_complaints@slc.co.uk
Telephone: 0300 100 0601
Find out about call charges

Appeals

An appeal is a formal request to Student Finance England asking them to review a decision about whether you can get financial help and if so how much.

Read the guidance and complete the application form.

Send the completed form by email or post to Student Finance England.

Student Finance England
formal_appeals@slc.co.uk

Formal Appeals
Student Finance England
Memphis Building
Lingfield Point
PO Box 226
Darlington DL1 9GA