Consular enquiries in South Africa

Information on services provided by the British high commission and offices in South Africa including services provided by other UK government departments.

Please read the following information carefully before contacting us:

Consular services

We support British nationals in South Africa. We issue emergency travel documents if a British passport is lost or stolen and issue standard letters and informative notes. Read more information on how we support British nationals abroad.

UK Visas

Check if you need a UK visa and contact UK Visas and Immigration to find out where to direct your visa enquiry.

British passports

See overseas British passport applications to find out how to renew or apply for a British passport and also the contact details for Her Majesty’s Passport Office.

British nationality enquiries

Check if you’re a British citizen and our information on becoming a British citizen.

Entry requirements for South Africa

See South Africa travel advice to find out information about entry requirements, especially with children.

UK driving licenses abroad

Visit the DVLA website for information on UK driving licences and vehicles.

Getting married in South Africa

See getting married abroad for information.

Benefits and pensions abroad

See the International Pension Centre website for advice or information about pensions and benefits if you live abroad or have lived abroad.

Get a copy of a British birth, death or marriage certificate

You can order copies of British birth, death and marriage certificates online from the General Register Office. Please note that we cannot assist you if you need a South African birth, death or marriage certificate from the South African authorities.

Living in South Africa

See living in South Africa for useful information if you live in South Africa.

Contact us

If you still cannot find the information online and it relates to consular assistance for British nationals you can send us an enquiry by email to We aim to reply to enquiries within 10 working days. Please call us if you require urgent assistance.

Be advised email requests for support for British people overseas and general information are stored for two months, after which they are destroyed. Messages about UK visas and British passports are kept for one month.

Published 20 April 2016
Last updated 17 April 2018 + show all updates
  1. Updated April 2018
  2. First published.