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Guidance
Christmas and New Year opening times at Companies House
Availability of our contact centre and filing services over the festive season.
Christmas Eve
Our phone lines, contact centre and all offices will close to the public at 4pm on Tuesday 24 December.
Same day services
We’ll only process same day applications placed before 11am on Tuesday 24 December. This includes:
- incorporations
- change of company name
- re-registration
- simultaneous re-registration and change of company name
- reduction of capital by solvency statement
- reduction of capital by court order
Applications for certified copies
We must receive any same day postal orders by 11:59pm on Monday 23 December and Monday 30 December.
We’ll only process same day collection orders until 1pm on Tuesday 24 December and Tuesday 31 December. You’ll need to collect your orders before 3pm at all our offices.
We cannot be held accountable for any postal delays over the holiday period.
Online services
Companies House online services are available throughout the holiday period.
You can file your accounts and confirmation statement online.
You’ll need an authentication code. Allow plenty of time if you have to request a code, as it’s sent to the company by post.
Christmas and New Year opening schedule 2019
| Date | Office |
|---|---|
| Tuesday 24 December | All offices open until 4pm |
| Wednesday 25 December | All offices closed |
| Thursday 26 December | All offices closed |
| Friday 27 December | All offices open |
| Monday 30 December | All offices open |
| Tuesday 31 December | All offices open |
| Wednesday 1 January 2020 | All offices closed |
| Thursday 2 January 2020 | Edinburgh office closed |
| Friday 3 January 2020 | All offices open |
Contact centre availability
Telephone enquiries: 0303 1234 500
| Date | Availability |
|---|---|
| Tuesday 24 December | Open from 8:30am to 4pm |
| Wednesday 25 December | Closed |
| Thursday 26 December | Closed |
| Friday 27 December | Open from 8:30am to 6pm |
| Monday 30 December | Open from 8:30am to 6pm |
| Tuesday 31 December | Open from 8:30am to 6pm |
| Wednesday 1 January 2020 | Closed |
| Thursday 2 January 2020 | Open from 8:30am to 6pm |
| Friday 3 January 2020 | Open from 8:30am to 6pm |
Delivering documents at our offices
Our Cardiff office is staffed 24 hours a day, 7 days a week to receive documents delivered by hand or post. Our London and Edinburgh offices have a letterbox for out of hours deliveries, but our Belfast office does not.
Find out how to get to our offices.
We must receive acceptable accounts by the due date. We will not accept delays in transit as an excuse for late filing.
Travelling to our London office on New Year’s Eve
Due to the New Year’s celebrations organised by Westminster Council, all roads surrounding the office including Victoria Street and Westminster Bridge will be closed from 2pm.
Find out more about the New Year’s Eve road closures.
Published 21 November 2019