British High Commissioner to Uganda
We develop and maintain close bilateral relations with Uganda, in accordance with British government policies.
We are responsible for the political relationship between the UK and Uganda, and we provide advice and guidance on political and governance issues.
We provide assistance and documentary services to British nationals in Uganda. The UK Trade and Investment Section provides assistance to both British and Ugandan businesses.
If you’re in Uganda and you urgently need consular assistance (eg if you’ve been attacked, arrested or there has been a death), call +256 312 312000. If you’re in the UK and concerned about a British national in Uganda, contact us on 020 7008 1500.
Get a visa
The British high Commission can’t help with visa enquiries.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Get or renew a passport
The British High Commission can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
If you are due to travel in the next 24 hours, contact us as soon as possible.
- are over 16 years old and
- are a British citizen and
- have previously owned a British passport
- over 16 years old but have not owned a British passport before or
- not a British citizen or
- applying for a child under 16 years old
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British High Commission Kampala.
Travel advice: for information and advice on travelling to Uganda, see travel advice for Uganda.
Marriage and civil partnerships
For information on getting married in Uganda, see getting married abroad.
Register a birth or death
If the death occurred in Uganda and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Read our guidance on coping with death abroad.
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Uganda. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in Uganda. We offer a limited range of documentary services.
British High Commission Uganda does not provide legalisation services.
Ask the UK government to get a UK document legalised (certified as genuine).
Local service providers
Use our lists of local suppliers and services if you need help in Uganda. Please note that inclusion in these lists does not constitute official endorsement by the British High Commission or the UK government.
For general information on living in or planning to live in Uganda, see living in Uganda.
How else we can help
In addition to the services listed above we can also:
- issue emergency passports (emergency travel documents)
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness.
- provide details of local lawyers and funeral directors
- do all we properly can to contact you within 24 hours of being told that you have been detained
- offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters.
What our consular section cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
- get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
- help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money
- make travel arrangements for you, or find you work or accommodation
- make business arrangements on your behalf
- issue a full British passport.
We charge fees for some of our services. See the full list of consular fees in Uganda.