There is no British Embassy in Macao. The Consulate-General in Hong Kong develops and maintains relations between the UK and Macao.

Services for British nationals

You can access UK government services while in Hong Kong.

A number of British diplomats at the British Consulate-General Hong Kong are accredited specifically to Macao, but many of our staff are as heavily involved with Macao as they are with Hong Kong.

We provide consular services in Hong Kong.

Urgent assistance

If you’re travelling in Macao, see our Macao Travel Advice.

If you’re in Hong Kong or Macao and you need advice which is not covered in our travel advice then you can contact us online.

If you’re in Hong Kong or Macao and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +852 2901 3000.

We are available 24/7, even on public holidays. If you are in need of urgent assistance, please call +(852) 2901 3000, and select the option for ‘calling about an emergency involving a British National’ to speak to an officer. If you’re in the UK and worried about a British person in Macao, call 020 7008 5000 (24/7, 365 days a year).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

If you do not have a recent passport quality photo, we have a passport photo machine in the British Consulate-General’s consular section.

Please note we will only accept applications if you are travelling within 7 days from the date of your appointment and we will normally only issue an emergency travel document 1 day before travel unless a visa is required for the destination you are travelling to.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administering an oath, affirmation or statutory declaration, making a certified copy of a document, and preparing a document in English. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Hong Kong.

Contact us


British Consulate-General Hong Kong

1 Supreme Court Road
Admiralty
Hong Kong

Telephone
(+852) 2901 3000/+44 20 7008 5000

Fax
(+852) 2901 3204

Use our contact form for consular enquiries: www.gov.uk/contact-consulate-hong-kong

24/7 support is available by telephone for all routine enquiries and emergencies.
Please call + (852) 2901 3000

Public access to the Consulate is by appointment only. Please visit www.gov.uk/world/hong-kong

Access and opening times