The British Embassy in Astana (formerly Nur-Sultan) maintains and develops relations between the UK and Kazakhstan.

We provide services to British nationals living in and visiting Kazakhstan.

You can access UK government services while in Kazakhstan.

Urgent assistance

If you’re travelling in Kazakhstan, see our Kazakhstan travel advice.

If you’re in Kazakhstan and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Kazakhstan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +7 (7172) 556200. If you’re in the UK and worried about a British person in Kazakhstan, call 020 7008 5000 (24/7, 365 days a year).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document, witness a signature. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kazakhstan.

Our people

British Ambassador to Kazakhstan
Kathy Leach

Contact us


British Embassy Astana

62 Kosmonavtov Str.Renco Building, 6 Floor
Astana
010000
Kazakhstan

Contact form
https://www.contact-em...

Telephone
+7 (7172) 556200/+44 20 7008 5000

Fax
+7 (7172) 556211

For consular enquiries, use the contact form.

For non consular enquiries, email ukinkz@fcdo.gov.uk.

Consular assistance is available 24/7 by phone or online, including for making an appointment if one is necessary. Face-to-face services are available by appointment only.

Visa enquiries: https://www.gov.uk/contact-ukvi-inside-outside-uk

Access and opening times

Defence Section

62 Kosmonavtov Str.
Renco Building, 6 Floor

Astana
010000
Kazakhstan

Telephone
+7 7172 556 200

Fax
+7 7172 556 225

Access and opening times

Department for International Trade in Almaty

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Almaty
Kazakhstan

Access and opening times

Corporate information