The Consumer Rights Act 2015 requires that contract terms and notices used by businesses in transactions with consumers are fair. These individual at-a-glance guides provide information on some of the common terms which may be unfair.
You can use our online form to help see which of these guides is most relevant to your business.
For more detail on some of the areas covered here, see our main guidance on unfair contract terms.
Please note, these materials are not a substitute for the legislation itself or for seeking independent legal advice. They provide an introduction to the CMA’s views, but it is ultimately for the courts to apply and interpret the legislation.
These materials are also available in HTML for mobile users.