Policy paper

Switching suppliers: action plan

Sets out the commitments government will make to improve the process of switching suppliers.

From:
Department for Energy Security and Net Zero and Department for Business, Energy & Industrial Strategy
Published
25 May 2016

Documents

Switching suppliers: action plan

Ref: BIS/16/254

PDF, 303 KB, 9 pages

Details

We asked consumers to share their experiences on switching suppliers and how the process could be improved. This action plan accompanies the government response to the call for evidence and sets out:

  • minor changes to the principles which suppliers should follow
  • commitments government will make
Published 25 May 2016

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