Policy paper

Smart Data Review

Review looking at how we can use data portability to improve the consumer experience.



This cross-government review will consider how we can accelerate the development and use of new data-driven technologies and services to improve the consumer experience in regulated markets.

We will consult with stakeholders including developers, intermediaries, regulated companies, consumer organisations and charities throughout the review. We would particularly like to hear from providers of innovative data-driven consumer services, or those who are considering developing such a service.

Any organisation that would like to be involved in the review should register their interest at:


The review will report to the Consumer Forum, and its conclusions and next steps will be announced in the first half of 2019.

Published 28 September 2018