Guidance

Libraries: alternative delivery models toolkit

Toolkit and case studies to support those looking at alternative delivery models for their library services.

Documents

Template 1: helpful pre-conditions self assessment

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Template 2: service definition

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Template 3: customer market overview

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Template 4: competitor market overview

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Template 5: partner market overview

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Template 6: PESTLE analysis

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Template 7: SWOT analysis

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Template 8: assessment criteria

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Template 9: options appraisal scoring

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Template 10: business case

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Template 11: financial planning tool

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Template 12: business plan

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Template 13: communications plan

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Template 14: transition plan

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Overview of the main types of incorporated legal form and some of their important characteristics

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Diagram showing conventional 9 stages from investigation to establishment

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Diagram showing timescales from investigation to establishment if the library strategy has already been developed

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Details

This toolkit is designed to support library service managers, council commissioners and transformation teams, councillors, Friends Groups and community groups to consider the desirability, viability and feasibility of a range of alternative delivery model (ADM) options for their library services.

It demonstrates and describes a staged approach to investigation and establishment. It also describes the characteristics and potential advantages/disadvantages associated with each type of ADM.

We want to enable the user to undertake a robust, objective and evidence based analysis of the various options should they wish to explore moving to a different delivery model.

This toolkit was developed by the Optimo partnership, on behalf of the Libraries Taskforce and Department for Culture, Media and Sport. It brings together a range of technical processes and the real life experiences of the 4 library services that have spun out from their respective councils. These demonstrate some of the challenges and barriers that have been overcome, as well as highlighting some of the benefits that have been realised.

Published 28 March 2017