Letter from the CMA to secondary ticket websites on consumer law
- Competition and Markets Authority
- Part of:
- Consumer protection and unfair contract terms guidance and Competition law
- 16 March 2015
Open letter to secondary ticket websites about their obligations to buyers under consumer protection law.
PDF, 157KB, 3 pages
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This letter sets out the Competition and Markets Authority’s expectations for future conduct in the secondary ticketing sector.
This is to remind secondary ticketing platforms or those who act as brokers of their obligations to buyers under consumer protection law.
The letter also builds upon the undertakings given to 4 secondary ticket websites to offer improved information to buyers about the tickets listed on their sites.
Published: 16 March 2015