Guidance

eVisa: community support for vulnerable people

Organisations funded to provide free support to vulnerable and at-risk people who need help with creating their UKVI account and getting access to their eVisa.

Documents

Details

Government funding for organisations that helped people set up a UKVI account and link their eVisa ended on 31 March 2026.

You can still get free immigration help and advice from a regulated adviser. Find out more on the Immigration Advice Authority website.

You can contact UK Visas and Immigration (UKVI) for help.

If there is a problem with your eVisa, you can report an error online.

Updates to this page

Published 18 September 2024
Last updated 31 March 2026 show all updates
  1. Government funding for organisations that helped people set up a UKVI account and link their eVisa ended on 31 March 2026. Page updated with how you can get help.

  2. Updated the information about Shropshire Supports Refugees and added a link to the website for Citizens Advice Scotland.

  3. Updated list of organisations.

  4. Updated the contact details of Citizens Advice Oxfordshire.

  5. Updated the location of Positive Action in Housing to Glasgow and surrounding areas.

  6. Updated list of organisations.

  7. First published.

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