Research and analysis

Estimating the value of mobile telephony in mobile network not-spots

Report on the costs and benefits of providing mobile coverage to rural communities in England

Documents

Summary - Estimating the value of mobile telephony in mobile network not-spots

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Estimating the value of mobile telephony in mobile network not-spots

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email publications@culture.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The report looks at the impact of no network coverage on different rural population segments. The findings from this report aim to increase the government’s understanding of not-spot areas in rural locations in England. Not-spots are areas where there is no coverage by any Mobile Network Operator (MNO).

Key findings from the report show:

  • a lack of mobile phone signal impacts rural businesses. Almost half of those asked said it had a negative impact on profit, turnover and productivity

  • local residents and visitors are willing to pay for better mobile coverage. The further people have to travel for 2G signal, the greater they are willing to pay for local services

  • In not-spot areas, over 97 per cent of residents and local visitors own a mobile phone for personal use

  • availability of mobile services may affect the long term sustainability of rural communities. Mobile coverage could be an important factor in ensuring the diversity of rural economies.

This is an independent report published by RAND Europe. It has been commissioned by The Department for Culture, Media and Sport (DCMS) and The Department for Environment, Food and Rural Affairs (Defra).

Published 12 March 2015