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- Telephone: 0300 123 1074
- Textphone: 18001 0300 123 1074
If you are calling to query an existing order, please have your order number ready.
If you can’t download forms and publications from the internet but can access them from a disc tell the orderline adviser.
Phone the helpline if your order hasn’t arrived after 7 working days.
8am to 6pm, Monday to Friday
Closed weekends, Christmas Day, Boxing Day and New Year’s Day
Best time to call:
The helpline is busiest times between 10am to midday on Mondays and at the start of the tax year (6 April).