Call HMRC if you’re an employer and need a form or publication that you cannot download.
If you are calling about an existing order have your order number ready.
Tell the orderline adviser if you cannot download forms and publications from the internet but can access them from a disc.
Phone the helpline if your order has not arrived after 7 working days.
You can use NGT text relay if you cannot hear or speak on the phone: dial 18001 then 0345 300 3900.
0300 123 1074
Monday to Friday: 8am to 6pm
Closed weekends, Christmas Day, Boxing Day and New Year’s Day.
Best time to call:
Busy times are 10am to midday on Mondays, and around the start of the tax year (6 April).