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- Telephone: 0300 123 1074
- Textphone: 18001 0300 123 1074
Have your order number ready with you when you call.
If you can’t download forms and publications from the internet but can access them from a disc tell the orderline adviser.
Phone the helpline if your order hasn’t arrived after 7 working days.
8am to 6pm, Monday to Friday
Closed weekends, Christmas Day, Boxing Day and New Year’s Day
Best time to call:
The helpline is busiest times between 10am to midday on Mondays and at the start of the tax year (6 April).