Employers: support for new employers


If you’re an employer, get advice on:

  • stakeholder pensions
  • student loan repayments
  • the Construction Industry Scheme
  • PAYE in real time, including:

    • Statutory Sick Pay
    • Maternity and Paternity Pay

Have your employer reference number with you when you phone.

0300 200 3211

0300 200 3212

03000 523 030

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm, Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

Best time to call:

Phone lines are less busy between 2pm and 4pm.

If you’re an employee seeking advice on your own tax affairs go to the Income Tax: general enquiries page.

Find out about call charges


Write to HMRC for advice if you’re a new employer or contractor.

You don’t need to include a street name, city name or PO box when writing to this address.

National Insurance Contributions and Employers Office
HM Revenue and Customs
United Kingdom