Employers: support for new employers

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  • Telephone: 0300 200 3211
  • Textphone: 0300 200 3212
  • Fax: 0191 225 6677

If you’re an employer, get advice on:

  • stakeholder pensions
  • student loan repayments
  • the Construction Industry Scheme
  • PAYE in real time, including:

    • Statutory Sick Pay
    • Maternity and Paternity Pay

Have your employer reference number with you when you phone.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm, Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

Best time to call:

Phone lines are less busy between 2pm and 4pm.

If you’re an employee seeking advice on your own tax affairs go to the Income Tax: general enquiries page.


HM Revenue and Customs - Customer Operations Employer Office

BP4102 Chillingham House Benton Park View, Newcastle Upon Tyne NE98 1ZZ United Kingdom

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