Employers: support for new employers

Beta This part of GOV.UK is being rebuilt – find out what this means


  • Telephone: 0300 200 3211
  • Textphone: 0300 200 3212
  • Fax: 0191 285 4332

If you’re an employer, get advice on:

  • stakeholder pensions
  • student loan repayments
  • the Construction Industry Scheme
  • PAYE in real time, including:

    • Statutory Sick Pay
    • Maternity and Paternity Pay

Have your employer reference number with you when you phone.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm, Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

Best time to call:

Phone lines are less busy between 2pm and 4pm.

If you’re an employee seeking advice on your own tax affairs go to the Income Tax: general enquiries page.


Write to HMRC for advice if you’re a new employer or contractor.

You do not need to include a street name, city name or PO box when writing to this address.

National Insurance Contributions and Employers Office
HM Revenue and Customs
United Kingdom

Help us improve GOV.UK

Don’t include personal or financial information, eg your National Insurance number or credit card details.