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Send a question about imports, exports and customs reliefs
Use HMRC’s digital assistant to find information on:
Speak to an adviser online about general import and export queries.
Call HMRC for help with questions about:
Find out how to claim a repayment of customs charges if you think you have been charged too much.
Telephone:0300 322 9434
Textphone:0300 200 3719
Monday to Friday: 8am to 10pm
Saturday and Sunday: 8am to 4pm
You can also find out information in:
Find out about call charges
Write to HMRC for help with questions about importing, exporting and customs reliefs.
HM Revenue and Customs - CITEX Written Enquiry Team
Local Compliance S0000
Include your VAT registration number and the name and postal address of your business.
Don’t include personal or financial information like your National Insurance number or credit card details.
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