Childcare Service helpline
Phone
Call HMRC if you need help:
- applying for Tax-Free Childcare
- with 30 hours free childcare
- using your childcare account
Before you call
This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not have a personal tax account, you can create one before you check your details.
Telephone:
0300 123 4097
Textphone:
0300 123 9232
Opening times:
Our phone line opening hours are:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and Bank Holidays.
You can also find out information in:
- the official HMRC app
- your personal tax account or business tax account using HMRC online services