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Forestry Commission operational update: coronavirus

This update provides details on the Forestry Commission's working practices during the coronavirus outbreak.

The information on this page was updated on 6 January 2021.

The Forestry Commission is following government guidance and taking all steps necessary to protect our staff, public safety and help prevent the spread of coronavirus.

We know that many people rely on our services. We have continued our normal operational work as far as it has been safe to do so – both for us and others. During the current national lockdown, which started on 4 January 2021 our staff will continue to work from home to serve our customers and carry out priority site based work where this can be done in line with government advice.

As the situation continues to develop, we will keep our operations and advice under review in line with current government advice. We are working closely with other Defra delivery organisations and have adopted a common set of principles for deploying field staff in light of coronavirus. This reflects a common commitment to sharing expertise and good practice to the benefit of all.

Please be aware that in common with other public service organisations, we expect that increased staff absences caused by coronavirus will inevitably reduce our capacity over the coming weeks and months, despite our best efforts to minimise any disruption. We will use contingency planning to maintain our statutory and customer-facing activities and will publish any updates on changes on GOV.UK.


Some of our offices will remain open as Covid-secure workplaces which enable a limited number of staff to complete essential work that cannot be done from home.

We are not able to accept visitors to our offices at this time.

Site visits and operations

To support the sector, we are continuing to provide our grant and regulatory services, including site visits where assessed as needed, as well as continuing with critical tree health work. Social distancing guidelines will be followed in all cases and site visits will only go ahead where it is safe to do so. Our approach will be reviewed as government advice is updated.

We continue to support the forestry sector by processing felling licences online. In some cases your local Woodland Officer may request a site visit to finalise our decisions on applications. We will contact you if this is the case. Work on investigating alleged illegal felling will continue, so please provide reports of anything suspicious via email to your local area office. For other regulatory and grant related work we will assess all cases and progress remotely where possible, but we may still request a site visit.

Site visits for critical tree health work will continue. This is outlined in more detail below (Plant Health Forestry section of this page). Private forestry operations can continue where social distancing can be observed. Government guidance on this can be found on GOV.UK, under guidance for outdoor businesses and working safely during coronavirus in construction and other outdoor work. FISA have also published guidance for working safely during coronavirus in forestry.

Businesses should also look to advice published by trade associations and similar groups on how to apply government guidance to their sector.


We are continuing to operate Forestry Commission grant and fund services as well as working with our partners to minimise the impact of coronavirus on Countryside Stewardship applications. In some cases, we may need to request further information from you to help progress your application. This may include a site visit.

If you have any problems meeting any application, agreement or claim deadline or requirements please contact the correct organisation relating to your grant as detailed in the contacts section below.


While the national lockdown is in place, please avoid sending post to our offices as we are working at reduced capacity and are unable to check this regularly. As we have limited staff working in our offices, we are still not able to answer the phone. Email is the best way to contact us.

For felling licences, legacy grant agreements or cases of illegal felling, please use the Admin Hub email addresses below. For details on which Admin Hub you need to contact, see our office contacts on GOV.UK.

Admin Hubs:

For grants and funds, contact:

For issues relating to Countryside Stewardship please contact Rural payments:

To report tree pests and diseases, use the TreeAlert online reporting tool.

For import and export queries (wood and timber products), contact

Plant Health Forestry

In light of the coronavirus pandemic, Defra and the Forestry Commission carried out a review of critical functions earlier in the year, and agreed that port inspections and export work were essential to enable the import and export trade to continue. Regulated outbreak management of some high-priority work on tree pests and diseases was also continued.

During the national lockdown starting 4 January 2021, it remains our intention to continue with these operations during this period. In all cases our work will be carried out safely with regard to staff, public safety, and social distancing requirements. We will continue to review our approach in line with current government advice.

The nation’s forests – managed by Forestry England

Forestry England has continued the essential tasks of caring for our nation’s forests and growing and harvesting trees for much-needed timber products during the coronavirus crisis.

The nation’s forests, car parks and essential facilities are open to visitors for local outdoor exercise once per day. Please follow the government’s rules on exercising and meeting other people if you are planning to visit your local forest. You must stay at home if you have coronavirus symptoms or are self-isolating. 

Forest Research

Forest Research’s main research stations at Alice Holt in Surrey and the Northern Research Station near Edinburgh are open and Covid-secure. Many staff continue to work from home. There are, however, staff carrying out operationally essential work at research stations and in the field as this cannot be undertaken from home. This includes vital tree health disease research and responding to plant health emergency events to support UK trade, IT support, laboratory based research, facilities management and security.

Other departments’ working practices

Below, you can find updates on the working practices of:

Published 3 April 2020
Last updated 7 January 2021 + show all updates
  1. Update to include information on how we are dealing with the national lockdown staring on 4 January 2021.

  2. Updated to reflect new Government guidance on coronavirus from the 2 December

  3. Updated operational statement in line with the new national restrictions.

  4. Updated to include the latest information on our office openings and changes specific to Forest Research and Forestry England.

  5. This page has been updated with information on how the Forestry Commission is conducting site visits (under the ´Site visits and operations´ heading) and how we are progressing Higher Tier applications (under the ´Grants´ heading).

  6. Update to our operational guidelines for Coronavirus.

  7. Added a link to the FISA working safely during coronavirus in forestry guidance.

  8. Updates to our operational arrangements following the Prime Ministers statement on 10 May 2020.

  9. This page has been updated with information on the Forestry Commission's working practices during the coronavirus outbreak.

  10. We have added information for private forestry operations.

  11. First published.