Visit this page again soon to download the outcome to this public feedback.
We’re seeking views on ways to improve consumer choice, including improving advice and representation and making switching suppliers faster.
This consultation ran from10am on 24 May 2016 to
11:45pm on 23 June 2016
This call for evidence is split into 3 parts.
The first part covers the energy, communications, water and transport sectors only. It considers if:
The second part explores how switching suppliers can be made quicker across all sectors. This builds on the findings of our earlier consultation, which proposed speeding up the process.
The third part asks what more can be done to improve consumer choice more generally.
PDF, 980KB, 39 pages
24 May 2016
Department for Business, Energy & Industrial Strategy
Don’t include personal or financial information like your National Insurance number or credit card details.