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Collection

Information and guidance for employment businesses and agencies

A collection of pages for employment businesses and agencies to use, to understand regulations and how to follow best practice.

General guidance for employment businesses and agencies 

Conduct Regulations 2003: guidance for employment agencies and employment businesses  

Providing a ‘Key information document’ for agency workers: guidance for employment businesses  

Employment agencies and businesses  

Record keeping for employment agencies and businesses  

General guidance for agency workers 

Your rights as an agency worker  

Pay and work rights helpline and complaints  

Making a complaint to the Fair Work Agency (FWA) about your recruitment agency  

Key information document: guidance for agency workers paid through umbrella companies  

General guidance for entertainment and modelling agencies 

Agents for professional sports persons  

Charge fees as an entertainment and modelling agency  

Fair Work Agency employment agency compliance enforcement 

Fair Work Agency: enforcement policy statement  

List of people banned from running an employment agency or business  

Sector specific guidance for employment businesses and agencies 

Fair Work Agency note: acting as an intermediary between persons seeking work and a hirer  

Tutoring services: guidance for complying with Fair Work Agency (FWA) legislation  

Fair Work Agency guidance for providers of interpreting services  

Fair Work Agency note: direct engagement models of introduction in the recruitment sector  

Fair Work Agency note: Joint employment models in the recruitment sector  

Fair Work Agency guidance for providers of interpreting services  

Code of practice for the international recruitment of health and social care personnel 

HM Revenue & Customs guidance on umbrella companies 

Umbrella companies 

Updates to this page

Published 22 June 2026