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Claims Management Regulator: Latest updates

Latest CMR news and publications

Quarter 3: October - December 2018

Publication date Update
06/12/2018 Published the quarterly enforcement update for July– September 2018
09/10/2018 Updated the marketing and advertising guidance for claims management companies to include the changes introduced by the GDPR and cold call ban for claims management.

Quarter 2: July- September 2018

Publication date Update
09/08/2018 Our quarterly enforcement update for April– June 2018 has been published
05/07/2018 The annual report summarising the performance of the regulator for the period April 2017 to March 2018 has been published.

Quarter 1: April - June 2018

Publication date Update
11/05/2018 The guidance note on the interim fee cap has been published. This cap will come into force on 10 July 2018
27/04/2018 Our quarterly enforcement update for January – March 2018 has been published
10/04/2018 SRA ALERT: The Solicitor’s Regulation Authority (SRA) have issued an alert, warning consumers of the company ‘Your Law Major’ who have been making unsolicited calls in relation to personal injury claims and attempting to impersonate the genuine authorised firm Your Law LLP (trading as Your Law). If you receive correspondence claiming to be from the above firm you should conduct necessary due diligence or contact the SRA for further guidance
06/04/2018 CMR bulletin 34 has been published, highlighting current developments and providing an update on issues that are of interest or affect claims management services

Quarter 4: January - March 2018

Publication date Update
20/03/2018 The Conduct of Authorised Persons Rules 2018 and guidance note has been published. These new rules will come into force on 1 April 2018.
27/02/2018 The ICO published a press release in relation to the Unsolicited Communications Enforcement Network (UCENet), a global intelligence-gathering operation involving nine agencies from five countries in which CMR were involved.
02/02/2018 The outcome of the consultation in relation to the regulation fees paid by claims management companies 2018/19 has been published
19/01/2018 Our quarterly enforcement update for October – December 2017 has been published
Published 25 September 2017
Last updated 11 January 2018 + show all updates
  1. Added publication to Q4 2017-18 update
  2. First published.