Statutory guidance

Claims management regulation: Conduct of Authorised Person Rules 2018

Rules you must follow from 1 April 2018 if your company provides regulated claims management services.


Claims management regulation: Conduct of Authorised Persons Rules 2018

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Sets out the rules for authorised companies offering claims management services.

It covers the standards for:

  • running a business
  • dealing with clients

The regulator has produced guidance in relation to these rules.

The regulator has the power to vary, suspend or cancel the authorisation of companies that don’t follow these rules.

To view the rules applying to regulated claims management companies prior to 1 April 2018 please see the Conduct of Authorised Persons Rules 2014

Published 20 March 2018