Sets out the rules for authorised companies offering claims management services.
It covers the standards for:
- running a business
- dealing with clients
The regulator has produced guidance in relation to these rules.
The regulator has the power to vary, suspend or cancel the authorisation of companies that don’t follow these rules.
To view the rules applying to regulated claims management companies prior to 1 April 2018 please see the Conduct of Authorised Persons Rules 2014