Civil Service Learning

Information about Civil Service Learning, the services it offers civil servants and how to contact the team.

Civil Service Learning (CSL) provides learning and development for all civil servants.  Our curriculum covers the core skills that civil servants need to provide excellent public services.

We guarantee the value for money of all the learning we provide – the average cost of a day’s training is around £150 and using government’s combined buying power has reduced costs by 75%.

CSL is part of the Civil Service.


We offer a range of learning and development including:

  • classroom courses
  • e-learning
  • coaching and mentoring database
  • free learning materials such as guides, checklists and articles
  • professional training and qualifications

These complement the learning programmes specific to departments and professions. If the learning you need isn’t available on our curriculum, CSL can help you buy it, using our Gateway process.

All our learning is available on the CSL website, which civil servants must register with to use. Every course is rated for quality and relevance by our learners and the results are published on the site as a star ratings.

What we offer

Our learning and development is focused on 3 priority areas:

  • leadership and management
  • capability priorities (digital, commercial and project delivery)
  • working in government (including policy and operational skills)


We regularly publish advice and case studies on skills development and the future of learning on our blog.


You can contact the Civil Service Learning helpdesk on 020 3367 8316 or email

Course information

  1. Cabinet Office controls

    • Guidance

How we buy learning & development services

Annex 11 of Cabinet Office Controls contains a summary of the spending control process that governs learning and development.

We are re-tendering the government’s contract for learning and development. The Prior Information Notice summarising our future requirements is available on the Crown Commercial Service website.

  1. Civil Service Learning: most popular learning

    • Guidance
  2. What does good learning look like?

    • Research and analysis

Department structure

  1. Hilary Spencer appointed new Director of Civil Service Learning

    • Press release
  2. CSL: structure and salaries, 2014

    • Transparency data
  3. CSL: structure and salaries, 2013

    • Transparency data
  4. CSL: structure and salaries, 2012

    • Transparency data
  5. CSL: structure and salaries, 2011

    • Transparency data