4. How to claim

You can claim a Funeral Payment using form SF200 or over the phone. You must claim within 3 months of the funeral.

There’s a different way to claim if you live in Northern Ireland.

Fill in the form

Print off and fill in the Funeral Payment (SF200) claim form. You can then either:

Balham Benefit Centre
Freepost RTGG-ZBGG-HYHT
Mail Handling Site A
Wolverhampton
WV98 1HJ

Apply over the phone

Call the Bereavement Service helpline. The adviser will also help you claim any other bereavement benefits you’re entitled to.

Bereavement Service helpline
Telephone: 0345 606 0265
Welsh language: 0345 606 0275

Textphone: 0345 606 0285
Welsh language: 0345 606 0295

Monday to Friday, 8am to 6pm
Find out about call charges

What you need to know

You must apply within 3 months of the funeral, even if you’re waiting for a decision on a qualifying benefit.

You can make a claim before the funeral if you’ve got an invoice from the funeral director. An estimate won’t be accepted.

Appeals

You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.