Foreign travel advice

Cambodia

Getting help

The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.

Emergency services in Cambodia

Police: 117

Fire: 118

Ambulance: 119

Tourist police in Cambodia 

If you want to report a crime, you can go to the tourist police.  

You can get a police report for insurance purposes, but police are not always willing to investigate crimes. 

A police report should be free. If police ask for a fee contact the British Embassy in Phnom Penh and give details of the police station. 

To report a crime: 

  • in Phnom Penh, go to the Tourist Police at Street 598, 12107 (Tel +855 (0)12 942 484) 

  • in Siem Reap, go to the Tourist Police office which is next to the ticketing booth for the Angkor temple ruins 

  • in Sihanoukville, Battambang and other towns in Cambodia, check with the local police which police station you should report to

Local law enforcement response to a crime, including a violent crime, is often limited. Foreigners attempting to report crimes have found: 

  • police stations closed 

  • emergency telephone numbers unanswered 

  • police unwilling to investigate 

  • police unable to speak English

Contact your travel provider and insurer

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.

Refunds and changes to travel

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.

Find out more about changing or cancelling travel plans, including:

  • where to get advice if you are in a dispute with a provider
  • how to access previous versions of travel advice to support a claim

Support from FCDO

FCDO has guidance on staying safe and what to do if you need help or support abroad, including:

Contacting FCDO

Follow and contact FCDO travel on Twitter, Facebook and Instagram. You can also sign up to get email notifications when this travel advice is updated.

Help abroad in an emergency

If you’re in Cambodia and you need emergency help from the UK government, contact the nearest British embassy, consulate or high commission.

You can also contact FCDO online.

FCDO in London

You can call FCDO in London if you need urgent help because something has happened to a friend or relative abroad.

Telephone: 020 7008 5000 (24 hours)

Find out about call charges

Risk information for British companies

The Overseas Business Risk service offers information and advice for British companies operating in Cambodia on how to manage political, economic, and business security-related risks.